Customer-focused with more than 15 years of experience within fast-paced, high-volume work environments. Highly personable and receptive to customers' needs. Well versed in post office and facilities products and services.
Overview
12
12
years of professional experience
Work History
Mail Services Clerk
Millennium Group
07.2012 - 01.2021
Proved successful working within tight deadlines and a fast-paced environment.
Set up automated mail-processing systems to maintain smooth sorting operations.
Used computer systems to track packages and update client information.
Processed and organized incoming mail for distribution to appropriate departments.
Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
Created and distributed shipment invoices to maintain accurate account balances.
Distributed mail on foot to residences and businesses, delivering to approximately 90-100 clients per shift.
Mail Services Clerk
HBO
10.2008 - 07.2012
Processed and organized incoming mail for distribution to appropriate departments.
Labeled packages with clear, correct information to reduce mailing errors.
Tracked outgoing mail to provide accurate customer updates.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Used automated mail processing equipment to sort and collate mail.
Distributed mail on foot to residences and businesses, delivering to approximately 90 clients per shift.
Education
High School Diploma -
Forsythe Satellite Academy
New York, NY
01.1993
Skills
Postal Law Proficiency
Handling and Sorting Mail
Post Office Operations
Customer Service
Team Collaboration
Timeline
Mail Services Clerk
Millennium Group
07.2012 - 01.2021
Mail Services Clerk
HBO
10.2008 - 07.2012
High School Diploma -
Forsythe Satellite Academy
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