Gary Heard
Oak Hill,VA
Summary
At UPS, I enhanced parcel sorting efficiency and streamlined documentation, demonstrating strong problem-solving skills and team collaboration. These efforts led to maintaining high accuracy during peak seasons and significantly improving workplace safety and customer satisfaction. Skilled in logistics and computer applications, I excel in fast-paced environments, prioritizing results and quality standards.
Overview
2
2
years of professional experience
Work History
Parcel Assistant
UPS
12.2022 - Current
- Enhanced parcel sorting efficiency by implementing an organized system for processing incoming packages.
- Streamlined parcel documentation by accurately recording weights and dimensions for billing purposes.
- Maintained cleanliness and organization within the warehouse, promoting a safe work environment for all employees.
- Enhanced communication within the team by actively participating in meetings and offering constructive feedback when necessary.
- Contributed to customer satisfaction by promptly addressing inquiries regarding shipment statuses and delivery timelines.
- Managed workload effectively across peak seasons, maintaining high levels of accuracy even under increased pressure.
- Collaborated with team members to meet daily quotas, maintaining a high level of productivity.
- Upheld quality standards in packaging materials usage, ensuring parcels were securely wrapped and protected from potential damage during transit.
- Promoted workplace safety by adhering to company guidelines and reporting potential hazards or incidents immediately.
- Aided in inventory control by conducting regular audits, identifying discrepancies, and resolving issues promptly.
- Reduced delivery errors by meticulously verifying shipping labels and ensuring accurate destinations.
- Distributed mail on foot to residences and businesses, delivering to approximately 500 customers per shift.
Education
High School Diploma -
Hampton University
Hampton, VA05.2028
Skills
- Computer Skills
- Workplace Cleanliness
- Logistics knowledge
- Problem-solving skills
- Team Collaboration
- Active Listening
Accomplishments
Hampton University Naval ROTC Midshipman.
Timeline
Parcel Assistant
UPS
12.2022 - Current
High School Diploma -
Hampton University
Similar Profiles
Mendel JosephMendel Joseph
Delivery Driver Helper at UPSDelivery Driver Helper at UPS
Alex MartinezAlex Martinez
Seasonal Driver Helper at UPSSeasonal Driver Helper at UPS
Cole HendrixCole Hendrix
Package Dispatch Supervisor at UPSPackage Dispatch Supervisor at UPS