Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gary Hedrington

Lisle,IL

Summary

Dynamic leader with extensive experience in team management and staff development at Woodman's Food Market. Demonstrated success in enhancing operational efficiency through strategic staff training and onboarding, resulting in significant productivity gains. Proficient in addressing customer complaints and fostering a positive workplace atmosphere, showcasing strong leadership and communication skills. Aims to leverage these competencies to drive further improvements in team performance and customer satisfaction.

Results-oriented Shift Manager with a proven track record in cost control and operational efficiency. Demonstrates exceptional problem-solving and decision-making skills, ensuring high employee performance and customer satisfaction. Adept at leading teams to achieve organizational goals, while maintaining a focus on quality service delivery. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

11
11
years of professional experience
1
1
Certification

Work History

2nd Shift Manager

Woodman's Food Market
Bloomingdale, IL
01.2021 - Current
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Allocated tasks to staff and tracked their efficiency.
  • Enhanced operational efficiency by providing training and coaching to employees.
  • Facilitated effective communication among shifts for uninterrupted task transition.
  • Supervised production processes while motivating team to achieve quality standards.
  • Ensured adherence to compliance requirements in operations.
  • Handled complaints to enhance customer satisfaction.

Auto Center Manager

Woodman's Food Market
Buffalo Grove, IL
01.2018 - 01.2021
  • Logged details of technical and system maintenance completed per vehicle.
  • Guided customers on maintaining vehicle engine oil systems.
  • Completed oil maintenance for a range of vehicles comprising cars, trucks, and SUVs.
  • Managed inventory for oil change supplies.
  • Monitored and confirmed accurate performance of gas pump.
  • Performed regular upkeep of car wash facilities.
  • Organized and maintained tools, test equipment, and materials to ensure operational efficiency.

3rd Shift Stocker

Woodman's Food Market
Rockford, IL
01.2014 - 01.2018
  • Collaborated with multiple departments, offering assistance to receiving and cashiers as needed.
  • Transported substantial loads using machinery such as forklifts and pallet jacks.
  • Managed shelf inventory replenishment consistently throughout work hours.

Education

High School Diploma -

Hononegah High School
Rockton, IL
06-2014

Skills

  • Effective Team Leadership
  • Workforce Development
  • Competent Team Delegation
  • Sales Operations Support
  • Hiring and recruiting
  • Proficient in Addressing Customer Issues
  • Employee Onboarding
  • Data Documentation
  • Strong Verbal and Written Skills
  • Opening and closing procedures

Certification

  • Crown Certified Forklift Operator - Certified Trainer
  • Crown Certified Order Picker - Certified Trainer
  • CPR and First Aid Certified

Timeline

2nd Shift Manager

Woodman's Food Market
01.2021 - Current

Auto Center Manager

Woodman's Food Market
01.2018 - 01.2021

3rd Shift Stocker

Woodman's Food Market
01.2014 - 01.2018

High School Diploma -

Hononegah High School
Gary Hedrington