Summary
Overview
Work History
Education
Skills
Certification
Assessments
Personal Information
Accomplishments
References
Timeline
Generic

Gary Henderson

Panama City,FL

Summary

Skilled Facilities Manager with talent for guest relations, directing workers, and offering technical support. Accomplished in leading staff to higher standards of quality. Forward-thinking problem-solver with top-notch planning and decision-making skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Facilities Manager

WaterColor Inn
Santa Rosa Beach, FL
06.2023 - Current
  • Managed a team of engineers in the operations of a 4-star, Forbes rated 497 acre community.
  • Communicated with project teams, internal staff and external parties.
  • Provided technical support for all issues.
  • Oversaw $1.5 million renovation of 64 room Inn.
  • Ensured compliance with all standards such as fire suppression, building code, and health standards.
  • Conducted regular inspections of equipment, buildings, grounds, and other areas to identify necessary repairs or improvements.

Technical Manager/Facilities Director

WONDERWORKS
Panama City Beach, FL
02.2022 - 05.2023
  • Managed a team of technical staff who worked on all rides, exhibits, and facilities.
  • Coordinated and oversaw all daily, weekly, monthly, and annual inspections, as well as State of Florida amusement ride inspections
  • Increased functionality by designing and implementing a Preventative Maintenance schedule for all rides and exhibits.
  • Set up a Standard Operating Procedure for all exhibitor ride training and certification as required by the State of Florida
  • Managed vendor contracts to maximize profitability.
  • Designed and oversaw remodels and installations of new exhibits.
  • Handled all in-house IT and Security issues.

Warehouse and Operations Manager

RE-BATH
Panama City Beach, FL
02.2021 - 02.2022
  • Directed operations by coordinating with customers, General Manager, and Installation Technicians.
  • Coordinated monthly installation calendar between customers, General Manager, and the Installation Technician.
  • Reviewed all sales with Design Consultant and purchased all materials needed to complete the bathroom remodel that was designed for the customer.
  • Maintained the warehouse, received all shipments, kept an accurate inventory or materials received
  • Staged materials and performed load outs for all jobs.
  • Created numerous Excel spreadsheets that are used at ReBath locations nationwide
  • Monitored all installations.

Maintenance Supervisor

V-Trips
Panama City Beach, FL
06.2020 - 02.2021
  • Maintained between 80-100 condos independently while creating and complete work orders, expense reports, and mileage reports
  • Ordered necessary materials needed to complete the job
  • Maintained security systems, cable, wifi, plumbing, electrical and all appliances
  • Performed necessary safety inspections to ensure the units were compliant with local code.
  • Maintained records of repairs and parts inventory usage to optimize future planning efforts.

Maintenance Supervisor

Dave & Buster's
Panama City Beach, FL
11.2016 - 04.2020
  • Maintained records of repairs and parts inventory usage to optimize future planning efforts.
  • Ordered replacement parts as required to keep machines running efficiently.
  • Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
  • Coordinated emergency repairs as needed in order to minimize disruption.
  • Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.

Tour Guide

Panhandle Water Sports
Panama City Beach, FL
04.2013 - 10.2016
  • Properly maintain water craft everyday.
  • Give block of instruction on how to operate the personal watercraft, and take guests out on a two hour guided tour, showing them dolphins and other sea life along the way.
  • Provided detailed information to tourists about local attractions and points of interest.
  • Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.

Combat Medic/Healthcare Specialist

United States Army
09.2008 - 04.2013
  • Perform lifesaving interventions to both soldiers and civilians, and maintaining all medical equipment and vehicles
  • When operating for the Evacuation Platoon, it was my job as senior medic to ensure that our Four Litter Ambulance was operating properly
  • I also cross trained as a Light Wheel Mechanic and as an Infantry Rifleman.

Education

Some college - Environmental Science

Troy University
05.2014

US Army Combat Medic School
Fort Sam Houston
01-2008

High school or equivalent - Advanced

New Brockton High School
05.2004

Certificate - Aviation Mechanic

Haney Technical Center

Skills

  • Team Leadership
  • Mentoring
  • Safety Training
  • Project Management
  • Facilities Management
  • Construction
  • Equipment Installations and Maintenance

Certification

  • US Coast Guard Captains License (Not Current)
  • EMT-B (Not Current)
  • CPR

Assessments

  • Work style: Reliability, Proficient, 03/2022, Tendency to be reliable, dependable, and act with integrity at work
  • Supervisory skills: Motivating & assessing employees, Proficient, 04/2021, Motivating others to achieve objectives and identifying improvements or corrective actions
  • Warehouse safety, Proficient, 03/2022, Using safe practices in a warehouse setting
  • Work motivation, Proficient, 01/2021, Level of motivation and discipline applied toward work
  • Project timeline management, Proficient, 02/2022, Prioritizing and allocating time to effectively achieve project deliverables
  • Filing & organization, Proficient, 02/2022, Arranging and managing information or materials using a set of rules

Personal Information

  • Military Service Branch: United States Army
  • Military Service Rank: Specialist

Accomplishments

  • Commonwealth of Virginia Service Medal x2
  • National Defense Medal
  • Army Achievement Medal x2
  • Army Commendationation Medal
  • Iraq Campaign Medal
  • Air Assault Badge

References

References available upon request.

Timeline

Facilities Manager

WaterColor Inn
06.2023 - Current

Technical Manager/Facilities Director

WONDERWORKS
02.2022 - 05.2023

Warehouse and Operations Manager

RE-BATH
02.2021 - 02.2022

Maintenance Supervisor

V-Trips
06.2020 - 02.2021

Maintenance Supervisor

Dave & Buster's
11.2016 - 04.2020

Tour Guide

Panhandle Water Sports
04.2013 - 10.2016

Combat Medic/Healthcare Specialist

United States Army
09.2008 - 04.2013

Some college - Environmental Science

Troy University

US Army Combat Medic School

High school or equivalent - Advanced

New Brockton High School

Certificate - Aviation Mechanic

Haney Technical Center
Gary Henderson