Gary Hill
Titusville,FL
Summary
I am looking for a safe work environment. I’m a quick learner. I am willing to relocate for that special job opportunity.
Concierge at the US Department of Veterans Affairs, adept in customer service with a strong background in military environments. Previously a Quality Assurance Manager for Winn Companies, overseeing 1500 homes and facilities, demonstrating expertise in property management, compliance with Fair Housing Regulations, and administrative operations. Equipped with 16+ years of experience, skilled in event planning, human resources, and guest services, committed to enhancing operational efficiency and tenant satisfaction. LGBTQ friendly.
Overview
17
17
years of professional experience
Work History
Concierge
US Department of Veterans Affairs
09.2023 - Current
- Customer service
- Working with veterans
Quality Assurance Manager
WinnCompanies
03.2010 - 06.2011
- Quality Assurance manager for 1500 Homes on Loral Bay, Apartments on the Air Station and The Navy Hospital at Marine Corp Air Station Beaufort
Property Manager HUD
Augusta properties
01.2008 - 12.2010
- General Manager of a HUD property
Education
High school diploma -
University of Hard Knocks
Columbus, Ohio10.1977
Skills
- Customer Service
- Strong Work Ethic
- Effective problem solving
- Excellent Multitasking
- Proactive attitude
- Telephone Etiquette
- Team player mentality
- Hospitality
- Guest Relations
- Maintaining Composure
- Detail-oriented approach
- Polite telephone etiquette
- Safety Procedures
- Conflict Resolution
- Administrative Support
- Vendor interaction
- Team Supervision
- Quality Assurance
- Community Relations
- Marketing
- Networking capabilities
- Bookkeeping
- Project Oversight
- Property tour management
- Personal information protection
- Front desk support
- Outstanding customer service
- VIP services
- Strong interpersonal skills
- Team building
- Multitasking
- Relationship Building
- Attention to Detail
- Time Management
- Teamwork and Collaboration
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
Additionalinformation - Summary
My background is in Property Management. I started in the maintenance department. Became Maintenance Supervisor. Then became Manager on conventional A properties, multifamily units and HUD, Quality Assurance manager in military Housing. I have 40+ years in customer service, maintenance, management, and Quality Assurance. I am an understanding and compassionate person. I have personable skills. I believe in equal rights for all. I am a Navy Veteran. I am LGBTQ friendly. I am looking for a safe work environment. I’m a quick learner. I am willing to relocate for that special job opportunity.
Militaryexperience
- Fair Housing Regulations (Experienced)
- Property Leasing (Skillful)
- Marketing (Skillful)
- Bookkeeping (Skillful)
- Property Management (Experienced)
- Administrative Experience (Skillful)
- Office Management (Experienced)
- Human Resources (Skillful)
- Guest Services (Expert)
- Microsoft Outlook (Skillful)
- Budgeting (Experienced)
- Event Planning (Skillful)
- Yardi (Skillful)
Timeline
Concierge
US Department of Veterans Affairs
09.2023 - Current
Quality Assurance Manager
WinnCompanies
03.2010 - 06.2011
Property Manager HUD
Augusta properties
01.2008 - 12.2010
High school diploma -
University of Hard Knocks
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