Summary
Overview
Work History
Skills
Accomplishments
Skills
Timeline
Generic

Gary Hopper

Olive Branch,MS

Summary

An accomplished professional with over 28 years in Printing Industry, of which 20 years was spent as Warehouse Distribution Manager and the other 8 years in Printing Operations Management. Skilled in all aspects of Digital Printing Process as well as planning and managing movement of goods in supply chains. I was responsible for scheduling equipment pm's, employee training, seasonal staffing as well as scheduling onsite tech's during peak season. Adept in evaluating business objectives to chart out best course of action. Strategic and organized with advanced skills in Inventory Management. Enthusiastic team player with sound business judgment. Demonstrated ability in strategy creation and implementation in all facets of materials management including negotiating, budgeting and forecasting. Respected for interpersonal skills, integrity, leadership and team building.

Overview

29
29
years of professional experience

Work History

Warehouse Manager

Cougar Chemical
Memphis, T
05.2022 - Current
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.

Director of Operations

Mercury Printing
Memphis, TN
04.2021 - 05.2022
  • Manage and coordinate activities of more than 125 associates to achieve key performance indicators
  • Manage and approve all new customer press approvals
  • Control budgetary items to make sure department does not run over budget
  • Directly responsible for Safety, Quality and productivity
  • Work closely with other department managers on continuous improvement.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Defined, implemented, and revised operational policies and guidelines.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Monitored budget and utilized operational resources.

Digital Operations Manager

Mercury Printing
Memphis, TN
01.2014 - 04.2021
  • Coordinate and direct activities of 100+ associates, ten HP Indigo series presses with a large variety of digital finishing equipment.
  • Coordinate the procurement of all supplies.
  • Work with graphics manager on all printing related project to ensure desirable outcome.
  • Member of the plant leadership for strategy formulation on all plant related issues.
  • Manage and approve all new customer press approvals.
  • Actively working on expansion projects with domestic and foreign vendors.
  • Lead special projects as assigned by corporate leadership.
  • Leveraged project management software to schedule, review and monitor progress of deliverables.
  • Maintained account information accuracy by communicating frequently with salesmen and account executives.
  • Collected performance data on each promotion to better plan future events.
  • Worked with marketing department to create targeted advertising strategies for key customer demographics.
  • Increased longevity of accounts by providing individualized customer service and developing relationships with account holders.
  • Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals.

Warehouse Distribution Manager

Mercury Printing
Memphis, TN
09.1994 - 04.2021
  • Direct team effort in a fast paced environment to meet production deadlines.
  • Manage the activities of the Graphic coordinator to ensure that final layout can be reproduce on press before sending out proofs to customers.
  • Manage the activities of the third party ink supplier to coordinate lead time and quality expectations.
  • Work with outside vendors from ink suppliers to pressroom supply vendors for quality expectation and price.
  • Participate in top level management meetings for strategy formulation on all issues related to plant performance.
  • Initiate and participate in daily production meetings to assess and adjust production schedule.
  • Increased client retention by providing superior customer service.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Controlled inventory transactions to reconcile ordering processes with demand forecasts.
  • Built and maintained relationships with key suppliers and customers to support seamless operations.
  • Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
  • Developed and managed operating budget, meeting department goals.
  • Cultivated member loyalty by delivering flawless service to foster client retention.
  • Organized financial reporting, scheduling and inventory systems to enhance productivity.
  • Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
  • Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
  • Collaborated with manufacturing and supply chain management.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.
  • Developed and maintained knowledgeable and productive team of employees.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Organized records of vehicles, schedules and completed orders.

Skills

  • Expert in supply management
  • Press maintenance procedures comprehension
  • Experienced in production scheduling
  • Knowledgeable of quality control standards
  • Supply management expertise
  • Procurement specialist
  • Transportation Management
  • Warehouse Operations
  • Demand Forecasting
  • Project Management
  • Logistics Planning
  • Inventory Management

Accomplishments


  • Successfully combined two warehouses into one consisting of over 1000,000 square feet of production and inventory.
  • Successfully came through a tornado destroying part of our warehouse and ruining roughly 25,000 square feet of Inventory all while continuing to run daily operations.
  • Successfully setup work flows for over ten new accounts.
  • Successfully ran numerous offsite Inventory warehouses.
  • Achieved successful Peak Seasons through effectively helping with our greeting card peak season planning which included finding offsite warehouses for short term leases to help with inventory supplies that were required to reach such high volumes.
  • Promoted within company from Distribution Warehouse Manager, to Digital Operations Manager and finally Director of Operations.

Skills

administrative, budget preparation, budget, coaching, color, concept, continuous improvement, delivery, directing, fast, graphics, Graphic, hiring, ink, inventory, layout, leadership, Managing, materials, meetings, mentoring, negotiations, organizing, organizational, packaging, Press, procurement, promotion, purchasing, Quality, Safety, Sales, scheduling, SOP, staffing, strategy formulation, troubleshooting

Timeline

Warehouse Manager

Cougar Chemical
05.2022 - Current

Director of Operations

Mercury Printing
04.2021 - 05.2022

Digital Operations Manager

Mercury Printing
01.2014 - 04.2021

Warehouse Distribution Manager

Mercury Printing
09.1994 - 04.2021

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Gary Hopper