Summary
Overview
Work History
Education
Skills
Timeline

Gary Hughes

Fruitland,WA

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer. Skilled at operating from a home-base location as well as travel to sites to evaluate and repair.

Overview

20
20
years of professional experience

Work History

Maintenance Supervisor

Two Rivers Resort
Davenport , WA
02.2024 - Current
  • Monitored and evaluated the performance of personnel in the maintenance department, providing guidance and coaching when necessary.
  • Ensured that safety regulations were followed by employees while performing maintenance tasks.
  • Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
  • Maintained records of repairs and parts inventory usage to optimize future planning efforts.
  • Conducted regular inspections of all equipment in the facility to identify any potential problems before they became serious issues.
  • Ordered replacement parts as required to keep machines running efficiently.
  • Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.
  • Monitored inventory and ordered needed supplies to meet demand for repairs.
  • Inspected facilities to determine problems and schedule necessary maintenance.
  • Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.

Warranty Technician/Verizon Home Internet

Wasatch Communications
Pinedale , ID
06.2017 - Current
  • Troubleshooted and repaired malfunctioning equipment, ensuring customer satisfaction.
  • Documented repair activities in a timely manner for accurate record keeping.
  • Utilized technical documentation including schematics and diagrams to identify problems.
  • Investigated customer complaints regarding product performance or quality issues.
  • Conducted tests on defective components using specialized tools such as multimeters and oscilloscopes.
  • Replaced worn out parts with genuine replacements and ensured proper functionality was restored before returning the product to customers.
  • Provided technical support to customers via phone, email, or other communication methods.
  • Educated customers on how best to use their products so that they can enjoy maximum benefit from them.
  • Followed up with customers after repairs were made to ensure their satisfaction.
  • Adhered strictly to company policies concerning warranty coverage, pricing, returns.

Home Security/Satellite Technician/Internet Technician

Sub Contractor
Idaho Falls, ID
04.2004 - 06.2017
  • Installed satellite dishes and receivers, ensuring proper alignment with the signal source.
  • Troubleshot and repaired satellite systems to resolve technical issues.
  • Maintained inventory of necessary tools and parts for installation and repair of satellite systems.
  • Repaired cables, connectors, amplifiers, splitters, switches, converters, antennas and other related hardware components as needed.
  • Installed, configured and tested network hardware such as routers, switches and wireless access points.
  • Provided technical support to end users by troubleshooting various networking issues.
  • Provided guidance to other technicians in identifying and resolving complex networking issues.
  • Managed installation of firmware updates on routers, switches, firewalls.
  • Installed wiring, cabling and devices to establish, repair and improve network operations.
  • Completed site surveys to determine the best placement for new cameras.
  • Installed CCTV cameras in commercial and residential properties according to client specifications.
  • Provided technical support to customers regarding camera use and operation.
  • Set up wireless networks for cameras when requested by customers.

Education

High School Diploma -

Lakota High School, Kansas, OH
06-1985

Skills

  • Assembly And Installation
  • Installation Tools
  • Troubleshooting And Repair
  • Interpersonal Skills
  • Excellent Communication
  • Self Motivation
  • Decision-Making
  • Team Collaboration
  • Reliability
  • Active Listening
  • Professional Demeanor

Timeline

Maintenance Supervisor - Two Rivers Resort
02.2024 - Current
Warranty Technician/Verizon Home Internet - Wasatch Communications
06.2017 - Current
Home Security/Satellite Technician/Internet Technician - Sub Contractor
04.2004 - 06.2017
Lakota High School - High School Diploma,
Gary Hughes