Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Gary Iza

Glendale,U.S

Overview

4
4
years of professional experience
1
1
Certification

Work History

Check In Agent

Frontier Airlines
08.2024 - 02.2025
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Reviewed tickets, identification, and passports to verify traveler identity.
  • Followed-up on will-call orders to verify attendance and contacted previous or cancellation list customers to fill available or newly opened spaces.
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Collaborated with passengers and travel agents to resolve booking issues, correct fares, and clarify rules.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Operated gate jetbridges

Electrician Assistant

EAS Contracting
10.2022 - 06.2023
  • Support electricians in conducting installations, maintenance, and repairs for electrical systems, including organizing materials and equipment
  • Coordinate with electricians to evaluate blueprints, ensure compliance with safety regulations, and execute complex projects on-time
  • Complete on the job training under the supervision of electricians and develop an advanced knowledge of electrical theory, NEC electrical codes, and blueprint reading
  • Interfaced with residential customers to identify root causes for electrical problems and provided high-quality customer service

Sales Associate

American Eagle
02.2022 - 06.2022
  • Use skills in upselling to regularly exceed sales targets
  • Display merchandise to create a visually appealing sales floor that encourages customers to purchase accessories and clothing
  • Worked as part of team to ensure orders were delivered accurately and efficiently
  • Organized new merchandise in an appealing display with clear signage to encourage customer sales and move overstocked items
  • Assisted sales team by operating cash registers, tidying sales floor, and managing stock, when required
  • Maintained order of shelves and products
  • Perform general store upkeep during store hours and after closing, including cleaning, organizing shelves and restocking items

Canvasser

FullContactCommunications
02.2021 - 06.2022
  • Reported daily performance data, including number of completed interviews
  • Completed door-to-door assignments to promote awareness and gather information
  • Served as point of contact for potential clients with inquiries

Education

Associates - Electrical Engineering

LaGuardia Community College
Long Island City, NY
08.2022

Skills

  • Electrical systems installation
  • Maintenance and repairs
  • Blueprint evaluation
  • Blueprint reading
  • Customer service
  • Team collaboration
  • Merchandise organization
  • Performance data reporting
  • Client communication
  • Passenger assistance
  • Crisis management
  • Check-in procedures
  • Airport jet bridge operator

Certification

Jetbridge operator

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Check In Agent

Frontier Airlines
08.2024 - 02.2025

Electrician Assistant

EAS Contracting
10.2022 - 06.2023

Sales Associate

American Eagle
02.2022 - 06.2022

Canvasser

FullContactCommunications
02.2021 - 06.2022

Associates - Electrical Engineering

LaGuardia Community College
Gary Iza