Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Gary Jones Jr.

Teaneck,NJ

Overview

37
37
years of professional experience
1
1
Certification

Work History

Train Dispatcher {Retired}

Mta New York City Transit
New York City, NY
10.2001 - 04.2019

Train Conductor

Mta New York City Transit
New York City, NY
11.1995 - 10.2001
  • Checked tickets, collected fares, and issued change to passengers.
  • Assisted passengers with boarding and disembarking the train safely.
  • Inspected trains for safety hazards or issues prior to departure.
  • Provided on-board announcements regarding stops, delays, and transfers.
  • Responded to customer inquiries and complaints in a professional manner.
  • Performed pre-trip inspections of locomotives and cab cars.
  • Ensured that all operating rules were followed at all times.
  • Reported any irregularities or malfunctions to the engineer or supervisor immediately.
  • Maintained accurate records of onboard activities such as ticket sales and passenger counts.
  • Provided first aid assistance when needed until medical personnel arrived.
  • Assisted disabled passengers by providing appropriate accommodations.
  • Enforced company policies related to conduct, security, and fare collection.
  • Received and followed directions from train dispatchers.
  • Inspected switches on daily basis.
  • Managed railcar loading, unloading and switching.
  • Announced route destinations and changes via PA systems.
  • Upheld tight deadlines for delivery of freight and arrival of passengers.
  • Directed crew members by employing flag or hand signals, lantern and radio communications.
  • Interpreted various signals to start, stop and back-up train or set and release air brakes.
  • Read and interpreted pieces in order to determine correct approaches.
  • Managed holidays, events and seasonal plans.
  • Coupled air brakes and electrical connections between trains.
  • Motivated members to provide first-rate performances by applying honed skills and experience.
  • Observed train movement to ascertain functionality.
  • Produced daily reports, switch lists, and train orders.
  • Created and managed recruitment plans for regular groups and special performances.
  • Directed performances with creativity and in-depth understanding of each piece and strengths of performers.
  • Communicated with dispatchers regarding trains' routes, timetables and cargoes.
  • Arranged removal of defective cars from trains at stations or stops.
  • Observed yard traffic to determine track availability to accommodate inbound and outbound traffic.
  • Used hand signals to alert engineers of emergencies, stops or starts, train movement and general directions.
  • Operated controls to activate track switches and traffic signals.
  • Performed emergency and regular maintenance on rail cars and trains during, before and after trips to optimize functionality.
  • Operated trains, adhered to route plans and maintained operations and repair schedules.
  • Collected tickets or payment from passengers and verified information before departure.
  • Verified accuracy of timekeeping instruments with engineers to depart on time.
  • Conferred with engineers to plan regular repairs and necessary maintenance stops.

Transit Authority Train Cleaner

Mta New York City Transit
New York, NY
10.1987 - 11.1995
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Emptied wastebaskets and replaced liners.
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Maintained cleaning equipment and materials in a safe and sanitary working condition.
  • Polished furniture to remove dust and dirt buildup.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Swept sidewalks and driveways of debris.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Replaced air filters on heating and ventilation systems as needed.
  • Assisted with minor maintenance tasks such as changing light bulbs or replacing broken fixtures.
  • Inspected rooms for cleanliness prior to guest arrival.
  • Responded promptly to all customer complaints regarding cleanliness issues.
  • Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
  • Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
  • Adhered strictly to safety protocols while performing job duties.
  • Provided assistance with laundry services when needed.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Sanitized frequented areas and equipment using approved supplies.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Used steam equipment to periodically clean upholstery and carpeting.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Serviced, cleaned and restocked restrooms.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Kept business entrances clean, tidy and professional in appearance.
  • Dusted furniture, machines or equipment.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Polished windows, glass partitions or mirrors using sponges or squeegees.
  • Followed company uniform, performance and security policies with every job.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Stripped, sealed and polished floors.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Moved furniture, equipment or supplies manually or with hand trucks.
  • Notified managers of repair needs or additions to building operating systems.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
  • Steam-cleaned or shampooed carpets.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
  • Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.

Unarmed Security Guard

Burns Security
New York, NY
09.1982 - 10.1987
  • Patrolled assigned areas to detect suspicious activity and prevented unauthorized access.
  • Monitored CCTV cameras, reported incidents, and responded to alarms or emergency situations.
  • Conducted daily security checks of the premises, equipment, and vehicles.
  • Performed foot patrols around the property to ensure safety and security of personnel and visitors.
  • Enforced rules and regulations within the facility while maintaining a professional demeanor.
  • Identified potential threats or hazards onsite and took appropriate action to address them in a timely manner.
  • Maintained accurate records of daily occurrences including shift logs and incident reports.
  • Communicated effectively with customers in order to provide excellent customer service experience.
  • Responded promptly to inquiries from staff members regarding security issues or concerns.
  • Addressed customer complaints in a polite and professional manner while adhering to company policies and procedures.
  • Prepared detailed incident reports when required for review by management team members.
  • Inspected buildings prior to opening hours in order to identify risks or potential hazards.
  • Assisted with special projects related to security operations such as conducting background checks on new hires.
  • Collected evidence from crime scenes according to established protocols for proper documentation.
  • Coordinated closely with other departments within the organization as needed for various tasks.
  • Developed plans for responding quickly and efficiently in case of an emergency situation.
  • Patrolled large commercial facility on irregular schedule to look for suspicious activities.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Communicated with supervisors regarding unusual activity or issues observed among inmates.
  • Apprehended and removed trespassers from facility grounds.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Investigated reported incidents to protect company assets.
  • Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
  • Conducted safety audits to identify hazards and propose corrective actions.
  • Managed lost and found items, ensuring safe return to rightful owners.
  • Maintained log books with accurate entries on daily activities and notable events.
  • Trained new security personnel on standard operating procedures and emergency protocols.
  • Identified potential security risks and recommended measures to management.
  • Collaborated with law enforcement and emergency responders during investigations.
  • Enforced property rules and regulations to ensure a safe environment for all.
  • Conducted regular patrols of property to detect and deter unauthorized access.
  • Assisted in emergency response drills and real incidents, ensuring orderly evacuations.
  • Utilized two-way radios and other communication devices for effective team coordination.
  • Coordinated with event organizers to ensure security at special events.
  • Prepared detailed incident reports following any security breaches or safety concerns.
  • Operated security vehicles for patrolling large premises efficiently.
  • Inspected security equipment and systems to ensure operational functionality.
  • Offered customer service assistance to visitors, providing directions and information.
  • Provided first aid and basic life support until medical professionals arrived.
  • Managed access control systems, verifying identification and signing in visitors.
  • Responded to alarms and investigated disturbances promptly and effectively.
  • Monitored CCTV systems to ensure safety and security of premises.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Maintained high levels of alertness throughout shifts.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.

Education

High School Diploma -

George Washington Electrical Vocational H.S
Brooklyn, NY
06-1982

Electrical, Electronics Engineering Technologies

New York Technical College
Brooklyn, NY

Skills

  • Safety awareness
  • Route Planning
  • System monitoring
  • Logistics Management
  • Incident Reporting
  • Route Navigation

Affiliations

Special Olympics OF New Jersey Basketball Coach, Special needs Children and Adults advocate and activist.

Certification

  • Rail Operations & Safety Certificate – American Public Transportation Association.

Timeline

Train Dispatcher {Retired}

Mta New York City Transit
10.2001 - 04.2019

Train Conductor

Mta New York City Transit
11.1995 - 10.2001

Transit Authority Train Cleaner

Mta New York City Transit
10.1987 - 11.1995

Unarmed Security Guard

Burns Security
09.1982 - 10.1987

High School Diploma -

George Washington Electrical Vocational H.S

Electrical, Electronics Engineering Technologies

New York Technical College

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Gary Jones Jr.