Hardworking shipping professional with excellent communication abilities and a strong attention to detail. Motivational leadership style dedicated to keeping employees focused and working well together. Offering [Number] years' experience in the field. Knowledgeable about carrier rules, shipping regulations and freight practices. Customer service-oriented and quality-driven with a proactive approach to handling routine and complex issues. Advanced skills in [Software Program]. Results-oriented Shipping Lead proficient in meeting tight deadlines in fast-paced environments. Safely lifts up to [Number] pounds and operates packaging and warehouse equipment with focus and attention to safety. Versed in drafting and verifying shipping documentation and delegating tasks to [Number] employees per shift. Dedicated to continuous improvement and growth in shipping operations. Always looking for ways to make processes better, help the team be more productive or reduce costs. Good multitasker with strong organizational and conflict management skills.
Overview
6
6
years of professional experience
Work History
Shipping Lead
B.A Romines Sheet Metal
09.2022 - 05.2024
Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
Sent booking requests to freight forwarders and generated bills of lading.
Coordinated cross-functional teams to ensure seamless order fulfillment and delivery processes.
Streamlined shipping operations, improving team productivity and reducing overall costs.
Stayed up to date on freight and shipping practices and regulations.
Communicated between customers, suppliers, and shipping companies to check on deliveries.
Established effective communication channels across departments, leading to smoother coordination of activities related to shipments.
Mentored junior staff, fostering a supportive work environment that encouraged professional growth.
Enhanced shipping efficiency by implementing new procedures and optimizing workflows.
Worked with vendors to schedule daily pickups and weekly deliveries.
Collaborated closely with sales teams to address customer inquiries promptly and resolve any shipping-related issues.
Increased customer satisfaction through timely shipment processing and proactive communication with clients.
Yard Operations Manager
Menards Inc. - Home Improvement
02.2021 - 09.2022
Ensured compliance with all relevant industry regulations, company policies, and environmental guidelines pertaining to yard operations management.
Maximized employee productivity through effective training programs and ongoing performance evaluations.
Optimized space utilization in the yard, allowing for better organization and increased capacity.
Evaluated vendor performance periodically to ensure consistent adherence to contractual obligations and maintain an optimal supplier network for the organization''s needs.
Mitigated risks associated with potential delays or disruptions by creating contingency plans for various scenarios in the yard operation process.
Empowered employees with the necessary tools, resources, and support to consistently excel in their roles as integral members of the yard operations team.
Managed daily work assignments, ensuring timely completion of tasks while maintaining a high level of quality control.
Promoted a culture of continuous improvement within the team through regular feedback sessions, collaborative problem-solving efforts, and open lines of communication.
Increased customer satisfaction levels by actively addressing concerns and providing timely resolutions to yard-related issues.
Spearheaded cost-saving initiatives that led to reduced operational expenses without sacrificing service quality or safety standards.
Enhanced overall efficiency through the development of comprehensive standard operating procedures for yard operations.
Reduced equipment downtime with proactive maintenance scheduling and thorough inspection processes.
Improved yard safety by implementing new protocols and conducting regular inspections.
Collaborated with team members to establish goals, develop strategies, and achieve exceptional results in yard operations.
Developed strong relationships with vendors, resulting in improved pricing terms and reliable delivery schedules.
Conducted regular team meetings to discuss progress, identify areas for improvement, and share updates on organizational objectives or policy changes.
Streamlined inventory management by introducing a barcode system for tracking assets and materials.
Coordinated with other departments to facilitate seamless communication and efficient workflow between teams.
Implemented cutting-edge technology solutions to enhance data accuracy, reduce manual input errors, and increase overall efficiency in yard operations management.
Interacted well with customers to build connections and nurture relationships.
Yard Worker
Menards
09.2020 - 06.2022
Improved yard efficiency by organizing tools and equipment for easy access and optimal workflow.
Demonstrated adaptability by learning new skills or taking on additional tasks as required to support the overall success of the yard operation.
Ensured timely completion of tasks by prioritizing workload according to urgency or importance.
Displayed strong problem-solving skills when faced with unexpected challenges or obstacles during daily operations.
Assisted in maintaining an accurate inventory system through regular cycle counts and thorough documentation practices.
Upheld company policies regarding safety procedures, wearing protective gear when necessary, and reporting any concerns to management promptly.
Used customer feedback to make operational improvements.
Assisted in expediting shipping processes by loading and unloading trucks with proper materials and equipment.
Reduced downtime with prompt maintenance of yard vehicles, ensuring their continuous functionality.
Streamlined the organization of products by creating effective storage solutions that maximized available space.
Collected and removed debris at job sites.
Increased efficiency in material transportation by operating heavy machinery such as forklifts and pallet jacks safely and effectively.
Acted as a reliable point-of-contact for customers requiring assistance or information related to yard services or products.
Contributed to a positive working atmosphere through open communication and cooperation with colleagues at all times.
Supported customer needs by providing assistance with product selection, answering inquiries, and arranging deliveries when necessary.
Managed inventory levels through accurate record-keeping, monitoring stock supplies, and placing orders as needed.
Enhanced safety standards by conducting regular inspections of yard equipment and machinery.
Collaborated with team members to complete large-scale projects within assigned deadlines.
Optimized the use of available resources by utilizing proper planning techniques when scheduling projects or assigning tasks.
Fostered positive relationships with vendors, suppliers, and contractors involved in various aspects of the business operation.
Shipping and Receiving Clerk
B.A Romines Sheet Metal
07.2018 - 03.2019
Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
Stacked and stored pallets at end of shift to keep warehouse clean and organized.
Pulled, verified, and packaged items for shipment.
Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
Orchestrated routing by producing accurate shipping documentation and package labels.
Implemented safety protocols for warehouse staff, reducing workplace accidents and promoting a safe work environment.
Organized storage areas to optimize materials movements and minimize labor hours.
Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.