Summary
Overview
Work History
Education
Skills
Timeline
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Gary Krause

Everett,WA

Summary

Dedicated Rideshare Driver with over [Number]3[Number] years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. High-performing [Job Title] bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence. Dedicated Rideshare Driver with over 3 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. Dedicated Rideshare Driver with over 3 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. Dedicated Rideshare Driver with over 3 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.

Overview

32
32
years of professional experience

Work History

TNC Ride Share Driver for Uber and Lyft

Myself
Puget Sound Region, Washington
03.2019 - Current
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Assisted mobile app users with closing out rideshare.
  • Drove high-capacity vehicles for dedicated engagements such as bachelorette parties, proms and weddings.
  • Helped passengers with luggage, collected fares and politely answered questions.
  • Protected riders with good driving habits, emergency first aid and discrete handling of special circumstances.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
  • Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
  • Assisted elderly and disabled passengers entering and exiting shuttle.
  • Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
  • Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Read maps and followed written and verbal geographic directions.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.

FAST FOOD WORKER

Mcdonalds
Everett, WA
11.2017 - 08.2018
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Examined trays to check contents for required items and complete orders.
  • Moved and stocked food products weighing up to [Number] pounds.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Brewed coffee and tea and changed out drink station syrups.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Cab Driver

Northend Cab
Lynwood, Seattle, WA
11.2013 - 12.2017
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Arrived on time to customer appointments.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Upheld high standards of cleanliness, sanitation and service.
  • Stored passenger luggage and personal items with care for safety and security.
  • Maintained vehicle cleanliness to maximize passenger satisfaction.
  • Provided mobility to assistance to disabled passengers.
  • Calculated rides costs, received money and returned change.
  • Checked in with dispatch to determine schedule and planned pickups.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Followed road rules to protect passengers and prevent accidents.
  • Helped passengers with questions or area information such as points of interest and entertainment options.
  • Offered above-and-beyond service to every rider to encourage repeat business.
  • Communicated frequently with dispatch to obtain new pickup information and share delays or other important details.
  • Handled upkeep for taxi, added fuels, cleaned exterior and sprayed out interior.
  • Obtained fares from passengers, issued change and secured cash from theft.
  • Frequented high-volume areas such as airports and bars to pick up spontaneous fares.
  • Controlled operation of taximeter to accurately track distances and fares.

Bus Driver

Community Transit
Everett, WA
06.1990 - 08.2013
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips and other purposes.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Followed schedules precisely to completely daily routes.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
  • Maintained frequent contact with dispatch to receive instructions and report on delays or incidents.
  • Protected passengers from harm and bus from excess damage by complying with traffic regulations.
  • Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
  • Completed daily reports covering trip details, vehicle maintenance actions and reportable incidents.
  • Adapted travel plans to account for serious accidents and other problems rendering certain streets impassible.

Education

Associate of Arts - Liberal Arts

University of Maryland
Federal Republic Of Germany
05.1976

Skills

  • Passenger Reviews or Endorsements
  • Dependable and Trustworthy
  • Tires and Brakes Inspections
  • Federal and State Driving Regulations
  • Traffic Laws and Regulations
  • Defensive Strategies
  • Fare and Voucher Collection
  • Time, Mileage and Fuel Tracking
  • Scheduled Maintenance
  • Route Planning and Documentation
  • Customer Relationships
  • Passenger Comfort
  • Special Needs Passengers
  • Flexible Days, Hours and Locations
  • Motorcoach and Bus Operation
  • Minor Vehicle Repairs
  • Knowledge of Local Area Amenities
  • Personnel Engagement
  • Dispatcher Communication
  • Equipment Safety Verification
  • Commercial Drivers License (CDL)
  • Passenger Security
  • Efficiency and Time Management
  • Routine Vehicle Maintenance
  • Vehicle Safety and Maintenance
  • Transporting Passengers
  • Map Reading
  • Accident Reports
  • DOT Regulations
  • Mileage and Service Logs
  • Driver Relations
  • Insurance Requirements
  • Creative Solutions
  • Customer Satisfaction
  • Tax Deduction
  • Auto and Engine Repair
  • Valid Vehicle Insurance and Registration
  • Dispatch Collaboration
  • Commercial Driving Experience
  • Licensing Requirements
  • Two-Way Radio Operation
  • Google Maps
  • Safe Driving Practices
  • Exterior Washing and Polishing
  • Local and Long Distance Driving
  • Safety

Timeline

TNC Ride Share Driver for Uber and Lyft

Myself
03.2019 - Current

FAST FOOD WORKER

Mcdonalds
11.2017 - 08.2018

Cab Driver

Northend Cab
11.2013 - 12.2017

Bus Driver

Community Transit
06.1990 - 08.2013

Associate of Arts - Liberal Arts

University of Maryland

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Gary Krause