Gary Kukowski

• Highlight: Brought entire fleet of ailing forklifts up to spec to provide a safer work environment for fellow employees, machinery, and materials. The majority of the units were suffering from extended periods of neglect. Most had serious braking system issues. Completed servicing within two months of hire, with no prior forklift service experience, but relying heavily on my electrical and mechanical knowledge.

• Highlight: Resolved service backlog caused by personnel shortage by applying extensive diagnostic, electrical, and mechanical expertise in under one month.

• Formulated and instituted enhanced installation protocol for vehicle HVAC system, markedly decreasing labor time required during essential phase of assembly.

• Real Estate Sales until a run of hurricanes destroyed the market.

Highlights:

• Achieved factory certifications in record time, three days, through application of acquired expertise and experience.
• Trained new personnel on diagnostic and repair procedures to enhance first-time fix rates.

Highlight:

• Earned accolades from team lead for integrating affiliated services into service calls to achieve highest customer satisfaction.

Highlight:

• Secured awards for two consecutive months by selling highest number of service contracts during those periods

• Perform pdi on new units for display; diagnose, estimate, and repair units in for service; fabricate, assemble, and install new components and systems into customer units as required, walk thrus on sold units for new customers.

• Diagnosed and repaired depth finders, radio and antenna problems, radars.
• HYDRAULIC Auto Pilot repairs.

• Maintained Best ratio of Complete calls vs. Callbacks of ALL technicians.
• Successfully diagnosed and repaired WIDE range of products from Numerous manufacturers.
• Units up 240VAC, most with Electronic Controls.
• LP and Natural gas units.
• Microwave Experience.
• Induction Experience.

• In Fast Paced, Get it Done Right and Quick as you Can Commercial Kitchen environments, often in Confined Space, Corporate and Privately owned establishments.
• Assembly and INSTALLATION of MANY Unit Types.
• Units up to 480V 3 phase, i.e. rooftop ventilation units, electric fryer banks.
• Low Pressure Steam Boilers.
• LP or Natural Gas.
• PLC experience via Merry Chef ovens in Wawa stores (proprietary software).
• Highlight: Given two additional techs and responsibility of servicing the eighty five store Wawa account.

• Same environments as Payne and Sons, but some units were VERY Large Scale.
• INSTALLATION of MANY UNIT TYPES.
• Sorting Conveyor Experience.
• Pneumatic Experience.
• Hydraulic Experience.
• Microwave Experience.
• PLC experience (proprietary software i.e. McDonald's and Shop Rite).
• Induction Experience.

• Successfully developed and implemented workflow procedures to maximize production.
• Supervised crew of 12+ to maintain such high production that GC was able to utilize us to complete other projects, thereby INCREASING Profitability of BOTH companies.

• Worked exclusively on premier 65 foot sport fishing model, with an 8 man team.
• Earned competency, within initial 3 months, to allow participation in finishing additional areas of the units, after completing the primary stateroom assigned as mine.
• Through my activities and engagement, team was able to consistently complete unit tasks ahead of schedule, leading to plantwide review and procedural updates.

• Jointly managed daily ops of Satellite service center with one other employee.
• Eventually sent to Regional Repair Facility to assist due to staffing problems.
• Trained up temp staff to properly receive incoming units.
• Took initiative to instruct Parts Dept in proper procedures of audio exchange program.
• Assisted in organizing Parts Dept per floorplan.
• Assisted in install and setup of conveyor distribution system for parts to technicians.
• Resolved ALL issues in a period of SIX months.
• Received VERBAL accolades from assistant Facility Mgr praising my effort.