Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gary La Bush

East Meadow,NY

Summary

Proven leader in driving customer satisfaction and increasing sales revenue at Frito Lay, adept at resolving client issues and leading teams to success. Skilled in safe driving practices and problem-solving, I excel in developing strategies that resulted in significant business growth. My focus on mentoring and coaching, alongside expertise in inventory control, has established long-term client relationships and a strong return customer base.

Overview

28
28
years of professional experience

Work History

RSR Assignment, Covering District 944

Frito Lay
05.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Established and cultivated solid business relationships with new or existing customers.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Route Sales Specialist

Frito Lay
11.2023 - Current
  • Assisted in training new route sales specialists, sharing best practices for successful daily operations.
  • Contributed to team success through consistent achievement of individual sales targets and goals.
  • Improved inventory management by accurately tracking stock levels and promptly addressing discrepancies.
  • Meticulously tracked promotional offers'' success to adjust future marketing strategies accordingly.
  • Maintained a clean and organized company vehicle, projecting a professional image at all times during route visits.
  • Evaluated store performance metrics regularly to identify areas for improvement within assigned territory.
  • Participated in regional meetings with fellow Route Sales Specialists, sharing best practices for continuous improvement.
  • Resolved customer complaints professionally and efficiently, ensuring lasting positive relationships.
  • Increased customer satisfaction by providing timely and efficient route sales services.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Immediately addressed problems with customers to promote speedy resolution.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Represented wide range of products and brands.
  • Delivered orders to customers to drive full satisfaction.
  • Operated delivery vehicles safely and efficiently.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Completed daily pre- and post-trip vehicle inspections.
  • Stocked shelves and loaded orders to prepare deliveries.
  • Assisted with sorting and organizing stockroom items.

Route Sales Representative

Frito Lay
03.1996 - 10.2023
  • Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
  • Maintained positive relationships with customers using good communication and follow-through abilities.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Collaborated with customers to identify needs and provided catered solutions
  • Maximized sales through effective territory management and strategic route planning.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Developed and implemented promotional strategies to boost sales and customer loyalty.
  • Expanded client base by consistently seeking out new opportunities for sales growth.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Provided excellent customer service, leading to high levels of customer retention and loyalty.
  • Trained new Route Sales Representatives, sharing best practices for success in the role.
  • Consistently exceeded monthly and quarterly sales goals by staying focused on target objectives.
  • Maintained accurate inventory records, ensuring sufficient product availability for customers.
  • Maintained up-to-date knowledge of products and services to address customer inquiries
  • Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
  • Established strong relationships with clients, resulting in increased repeat business and referrals.
  • Effectively communicated product information with clients, demonstrating expertise in both features and benefits of offered items.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Utilized data analysis tools to track performance metrics and identify areas for improvement in sales processes.
  • Optimized delivery schedules to minimize travel time while maintaining a high level of customer service.
  • Represented wide range of products and brands.
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
  • Managed accounts receivable, ensuring prompt payment from customers and minimizing outstanding balances.
  • Enhanced brand visibility within assigned territory through creative merchandising displays at retail locations.
  • Analyzed sales and customer data to identify buying trends and offer recommendations.
  • Developed customized solutions for individual clients based on their unique needs and preferences.
  • Maintained positive relationships with customers through [Type of Skill] and [Type of Skill].
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Delivered orders to customers to drive full satisfaction.
  • Completed daily pre- and post-trip vehicle inspections.
  • Operated delivery vehicles safely and efficiently.
  • Developed strong customer base through efficient and reliable service.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
  • Stocked shelves and loaded orders to prepare deliveries.
  • Assisted with sorting and organizing stockroom items.
  • Processed customer payments and kept accurate financial records.

Education

No Degree - Liberal Arts And General Studies/Criminal

Nassau Community College
Garden City, NY

High School Diploma -

East Meadow High School
East Meadow, NY
06.1993

Skills

  • Safe Driving Practice
  • Adaptable to change
  • Route Navigation
  • Teamwork and Collaboration
  • Team Player
  • Problem-Solving
  • Punctual and Reliable
  • Customer Service-Oriente
  • Work Planning and Prioritization
  • Inventory Counts
  • Stock Rotation
  • Customer-focused
  • Product Inspection
  • Incident Reporting
  • Pallet Construction
  • Palletizing
  • Inventory Control
  • Mentoring and Coaching
  • Production Scheduling
  • Critical Thinking
  • Inventory Tracking
  • Resource Planning

Accomplishments

I am a proud Member of Pepsico sustainability and PepPlus. And organizing the transfer from Gas to electric vehicles.

I have been involved in many market tours that brought great things to our DC.

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].

Timeline

RSR Assignment, Covering District 944

Frito Lay
05.2024 - Current

Route Sales Specialist

Frito Lay
11.2023 - Current

Route Sales Representative

Frito Lay
03.1996 - 10.2023

No Degree - Liberal Arts And General Studies/Criminal

Nassau Community College

High School Diploma -

East Meadow High School

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