Gary Laconto
Merrimack,NH
Summary
I am an experienced hands on Executive Director of IT, having over 17 years’ experience of managing a team within a privately held company. During my tenure, I had built a team, implemented new systems and data mergers, location moves, reorganized the infrastructure including the network, servers, security and applications along with developing, programming and data analytics. Within those initiatives, I introduced technologies including, B2B/EDI, Web Applications, SQL Database, scripts, IP based telephony systems, IVR, data analysis processes and procedures for best practices. I also previously held positions for a Software company involving Business Intelligence and CRM software, banking industry, materials handling production company and had partaken in sole proprietor endeavors.
Overview
18
18
years of professional experience
Work History
Executive Director of IT
Hudson RPM Distributors LLC
02.2006 - 09.2023
- Strategized with executive team on evolving solutions for cost cutting initiatives based on continually changing and adapting to operations of the company’s distribution and operations models
- Managed IT needs including infrastructure, software, applications and staff encompassing locations in New England, NJ, PA and DC area
- Worked and developed B2B systems using EDI document sets with retailers and third party hosting companies for secure and standardization of communication of data
- Including implemented an automated AS2 solution
- Deployed an IP phone system and created an IVR system to capture caller’s information for necessary applications and integrated with web
- Implementing Windows Servers for WEB, FTP, SQL, AS2, Remote Services, DHCP, DNS and Great Plains and in-house system servers
- Managed/changed/Programmed all aspects of the company’s main in-house Clipper 5.3 programmed system running on Novell
- This was the grandfathered software that core systems were based on
- Developed a Wi-Fi html based picking system for the company’s main product distributions
- The warehouse picking system created dynamic picking information displayed on tablets with interactive aspects to efficiently pick product
- Developed and deployed a web site that included accounts receivables tools, product sales analysis tools, helpdesk, a proof of delivery system and a portal for 4-5k merchandisers to do order placement, answer dynamic surveys, upload pictures of their completed tasks and damage product
- Implemented mergers with newly acquired or partner companies, planning, managing and transitioned company’s systems for synergies
- These transitions involved data conversions, new reporting, system modifications and training
- Merged Hudson News and Harrisburg News
- Developed and maintained warehouse systems using bar code technologies for product fulfillment and returns
- Sr
- Systems Analyst / Web/ Applications Developer
- Managed CRM applications, external and internal web sites, implemented website e-commerce
- Performed data segregated from systems during company’s divesture of it business or acquisitions
- Developed an analytical software maintenance expiration system using the BI software
- Managed and developed analytical sales and forecast models
- Implemented a deferred maintenance revenue application
- Supported VB Application for CRM and OLAP Business Intelligence products
- Developed a complete Windows 32-bit version of real estate software using Visual Basic 5.0/6.0, Crystal Reports with Lead Tools Active X imaging that sat on an SQL/Access db
- Developed a complete DOS version of real estate software using C++
- Authored a user’s manual for above mentioned software
- Developed an AI application using C++ to find the best cost efficient design formulas for determining the layout of ply materials to build a laminate (Circuit Board) the cheapest and easiest way in minutes
- Application replaced engineers job responsibility formerly using a scientific calculator
Education
Bachelors - Computer Science
Anna Maria College
Paxton, MAAdditional Associates - Business Administration
Anna Maria College
Paxton, MASkills
- CRM applications
- E-commerce
- Data segregation
- Analytical software maintenance
- Business Intelligence
- Analytical sales models
- Forecast models
- Deferred maintenance revenue application
- VB Application support
- OLAP Business Intelligence
- Windows 32-bit development
- Visual Basic 50/60
- Crystal Reports
- Active X imaging
- SQL
- Access
- DOS development
- C
- User manual authoring
- AI application development
- Cost efficient design formulas
- Fiber based infrastructure management
- HP switches
- Cisco firewalls
- HP ProLiant servers
- Remote Terminal Services
- Email storage
- Great Plains
- Backup systems
- Windows Server
- Novell
- AS2
- Ipswich FTP
- SQL Server Database
- Symantec Tape Backup
- Symantec Endpoint Protection
- Symantec Mail Gateway
- Custom in-house software
- Phone IVR application
- DHCP
- Remote Desktop
- Cisco products
- HP products
- OLAP Business Intelligence technologies
- CRM Technologies
- C programming
- VB programming
- ASP
- T-SQL
- HTML
- Clipper 53
- Java
- Proprietary languages
Skillsaccomplishments
- Sr. Systems Analyst / Web/ Applications Developer.
- Managed CRM applications, external and internal web sites, implemented website e-commerce.
- Performed data segregated from systems during company’s divesture of it business or acquisitions.
- Developed an analytical software maintenance expiration system using the BI software.
- Managed and developed analytical sales and forecast models.
- Implemented a deferred maintenance revenue application.
- Supported VB Application for CRM and OLAP Business Intelligence products.
- Developed a complete Windows 32-bit version of real estate software using Visual Basic 5.0/6.0, Crystal Reports with Lead Tools Active X imaging that sat on an SQL/Access db.
- Developed a complete DOS version of real estate software using C++.
- Authored a user’s manual for above mentioned software.
- Developed an AI application using C++ to find the best cost efficient design formulas for determining the layout of ply materials to build a laminate (Circuit Board) the cheapest and easiest way in minutes. Application replaced engineers job responsibility formerly using a scientific calculator.
Networking
Managed a Fiber based infrastructure, managed/unmanaged HP switches, Cisco firewalls PIX, Cisco 5505x, Cisco Firepower.
Serveroperatingsystems
Windows Server 2003, 2008, 2012 and 2016, Novell 6.5.
Applications
Installed and maintained AS2, Ipswich FTP, Website, SQL Server Database, Symantec Tape Backup, Symantec Endpoint Protection Services, Symantec Mail Gateway 8340, Great Plains, custom in-house software, Phone IVR application, DHCP, Remote Desktop, other configurations with Cisco products and HP products, OLAP Business Intelligence technologies, CRM Technologies.
Hardware
HP ProLiant 360/380 (raided) servers for Remote Terminal Services, email, storage, Great Plains, SQL, backup and a Digium IP phone system.
Timeline
Executive Director of IT
Hudson RPM Distributors LLC
02.2006 - 09.2023
Additional Associates - Business Administration
Anna Maria College
Bachelors - Computer Science
Anna Maria College
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