Gary Ladler
Cypress,TX
Summary
Quality assurance professional prepared to enhance operational efficiency and maintain compliance. Experienced with quality auditing principles and practices. Utilizes problem-solving skills to identify and address non-compliance issues. Track record of maintaining high standards through meticulous documentation and process improvement initiatives. Proven ability to identify areas of improvement and implement corrective actions in collaboration with cross-functional teams. Known for reliability and adaptability, with focus on ensuring product and process quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Auditor
Daikin / Corestaff ( Temp Agency )
05.2023 - Current
- Audited activities of workers on production lines and shipping and receiving.
- Enhanced product quality by conducting thorough audits and identifying areas for improvement.
- Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
- Maintained a strong understanding of industry regulations and ensured company compliance through regular audits.
- Improved overall customer satisfaction by ensuring that all products met established quality standards.
- Ensured timely completion of all assigned audits while maintaining a high level of detail and accuracy.
- Reviewed work instructions and production strategies to verify compliance with established standards.
- Identified issues of non-compliance and elevated reports to senior personnel.
- Educated and oriented employees to improve compliance with quality control protocols.
- Trained new Quality Auditors on best practices, increasing their proficiency in performing audits effectively.
- Conducted root cause analysis of non-conformities, implementing appropriate corrective actions to prevent recurrence.
- Supported continuous improvement initiatives by identifying opportunities for enhancing product quality during audits.
- Trained and reviewed work of junior personnel on departmental responsibilities.
- Participated in cross-functional team meetings, contributing valuable insights from an auditor''s perspective to facilitate process improvements.
- Facilitated knowledge sharing among auditors through participation in training sessions and workshops, improving overall team performance.
- Assisted management in developing effective quality control strategies based on audit findings.
- Completed timely quality reports highlighting deficiencies and recommending corrective actions.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Scheduled and executed [Number] yearly audits.
Server Technician
TTI Telecom
10.2022 - 05.2023
- Reduced downtime for clients by promptly troubleshooting and resolving server issues.
- Educated end-users on best practices for maintaining server functionality and security measures.
- Maintained accurate documentation, facilitating efficient knowledge transfer among team members.
- Guided junior technicians, providing mentorship and technical support to promote skill development and teamwork.
- Proactively monitored server health, identifying potential issues before they escalated into more significant problems.
- Utilized advanced diagnostic tools for rapid identification of complex technical challenges affecting servers systems.
- Streamlined processes, automating tasks to increase efficiency in managing servers.
- Managed vendor relationships, negotiating contracts for hardware purchases, maintenance agreements, and third-party services.
- Established effective communication channels among IT teams for collaborative problem-solving efforts related to servers issues.
- Ensured seamless system migrations by planning and executing thorough testing procedures.
- Delivered exceptional customer service, addressing client concerns with patience and professionalism.
- Set up hardware and software in optimal configurations to meet network performance requirements.
Shift Lead Manager
Sonic DriveIn
06.2018 - 05.2023
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Managed inventory effectively, reducing wastage and optimizing stock levels for peak demand periods.
- Resolved customer complaints promptly, maintaining a high level of customer satisfaction and brand reputation.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Led by example, demonstrating a strong work ethic and commitment to excellence that motivated team members to strive for their best performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Oversaw daily operations, ensuring compliance with company policies, safety regulations, and industry best practices.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Established strong relationships with vendors, negotiating favorable contracts that benefited both parties financially while ensuring timely deliveries of required supplies.
- Set overall vision and provided team leadership.
- Ensured consistent delivery of high-quality customer service by setting clear expectations and providing regular coaching.
- Checked building to confirm maintenance and cleaning met code and regulations.
- Collaborated with other managers to develop cross-functional strategies for improving business performance.
- Contributed to a positive workplace culture by fostering open communication and collaboration among team members.
- Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
- Developed staff training programs to improve skillsets and overall team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Tracked receipts, employee hours, and inventory movements.
Welder
Saber Industries
06.2022 - 04.2023
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Prepared welding equipment to perform advanced welding work.
- Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings.
- Removed and repaired unacceptable welds with air arc and grinder to meet quality guidelines.
- Utilized blueprints and diagrams to compare finished products against design specifications.
- Reduced workplace accidents through strict compliance with safety regulations and guidelines.
- Increased production efficiency with expert time management skills and adherence to project deadlines.
- Delivered high-quality customer service as a reliable and skilled welder, contributing to positive company reputation and repeat business.
- Assisted in blueprint reading and interpretation for accurate alignment of parts during assembly process.
- Completed welding projects using gas tungsten arc, gas metal arc, flux-cored arc, plasma arc, and shielded metal arc equipment.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Chipped off excess weld, slag, and spatter using hand tools.
- Conducted thorough inspections of welds to ensure adherence to industry standards and codes.
Material Handler
Saber Industries
03.2021 - 02.2022
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Welder
Saber Industries
03.2021 - 02.2022
- Welded in flat, horizontal, vertical, and overhead positions.
- Maintained clean working environment by consistently organizing tools and equipment, promoting workplace safety.
- Demonstrated versatility in various welding methods including MIG, TIG, Stick, and Flux Core Welding techniques.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
- Operated hoists, cranes, and power tools to dismantle equipment to find and remove defective parts.
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Prepared welding equipment to perform advanced welding work.
Warehouse Worker
Westbrook Manufacturing
07.2019 - 08.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 25-250 pounds with Proper insutrcted equipment.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Education
High school or equivalent -
Ross Shaw Sterling Aviation HighSchool
Houston, TX06-2017
Skills
- Employee Training
- Skilled in Microsoft Word Applications
- Product Packaging
- Customer Service
- Experienced with Microsoft Word
- Workplace Legal Compliance
- Field Sales Expertise
- Inventory Management
- Operational Management
- Retail Sales Expertise
- Extensive Laboratory Proficiency
- Touch Typing Proficiency
- Product Stocking
- Facility Maintenance
- Vehicle Operation
- Oil and Gas Industry Expertise
- Digital Marketing
- Restaurant Management
- Certified Forklift Operator
- B2B Sales Proficiency
- Data Acquisition
- Precision Assembly Techniques
- Supervising Experience
- Manufacturing
- Customer Service
- Team Building
- Retail sales
- Training & Development
- Sales
- Operations
- Construction
- Precision measuring instruments
- Hand tools
- Quality control processes
- Customer focus
- Internal auditing
- Inventory Management
- In-process inspection
- Skilled in Microsoft Office Applications
- Continuous improvement
- Corrective action planning
Certification
- Food Handler Certification
- Forklift Certification
- Food Handler
- Welding Certification
- Non-CDL Class C
Additional Information
Attained the experience of being in the National Honor Society for a year of high school
Awards
- Welding 2G Certification, 10/01/21
- Food and Safety (Manager Certificate), 02/01/19, This is a Food and Safety Certificate that states that I am certified to handle food and all safety precautions within a kitchen under and as a Manager
- Student Achievement of Excellence, 11/01/16
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Licenses
Food Handler's Certification
Forklift Certification
Serve Safe Certified Certification
Welding 2G Certification
Timeline
Quality Auditor
Daikin / Corestaff ( Temp Agency )
05.2023 - Current
Server Technician
TTI Telecom
10.2022 - 05.2023
Welder
Saber Industries
06.2022 - 04.2023
Material Handler
Saber Industries
03.2021 - 02.2022
Welder
Saber Industries
03.2021 - 02.2022
Warehouse Worker
Westbrook Manufacturing
07.2019 - 08.2020
Shift Lead Manager
Sonic DriveIn
06.2018 - 05.2023
- Food Handler Certification
- Forklift Certification
- Food Handler
- Welding Certification
- Non-CDL Class C
High school or equivalent -
Ross Shaw Sterling Aviation HighSchool
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