GARY L. JOHNSON

• Led team in enhancing customer satisfaction through personalized grooming services.
• Mentored junior barbers to improve technical skills and service quality.
• Implemented efficient scheduling system, reducing client wait times.
• Developed innovative styling techniques to meet diverse client needs.
• Salon services were provided by team members
• Hired independent contractors

• Delivered high-quality haircuts and grooming services, ensuring client satisfaction through attention to detail.
• Mentored apprenticed barbers, enhancing their skills through hands-on training until they successfully acquired barber licenses.
• Streamlined appointment scheduling process, improving customer flow and reducing wait times.
• Maintained cleanliness and organization of workstations, adhering to health and safety regulations.
• Increased client base through strategic marketing initiatives, including social media promotion and word-of-mouth referrals from satisfied customers.
• Resolved guest complaints about service or style.

Serviced Congressmen, Minority Leaders, Senators, and staffers.

• Developed strong client relationships through personalized service and effective communication skills.
• Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
• Consistently received positive performance reviews from guests.

• As Manager of Styles United Barber Shop:
• Met with business executives and discussed planning and development of the new construction.
• Trust worthy and dependable
• Collected and deposit weekly rental fees from 30 employees. This includes knowledge of personal banking information.
• Meticulous, detailed oriented enough to focus intently on the many different needs with the various responsibility of the daily assignments of the executives.
• Interview over 30 stylist assisting in the application process.
• Conducted face to face interviews for hiring.
• Organizing the Grand Opening gala with several vendors and hundreds of clients.
• Kept close contact with maintenance department, fixing what needed to be fixed (i.e toilets, doors etc) This required staying at the Plaza, as long as needed to ensure a job was completed and the building was secured.
• Inventory control, I had to learn how to operate 3-6-5' an inventory program used by the Plaza. This program has thousands of dollar worth of merchandise.
• I submitted to the authorities and carried out the actions that are needed to get a job completed timely and professionally.
• Personable and professional relationships with over 300 clients
• Maintain an clean and professional appearance
• Kept a clean environment. (i.e bathrooms, foyer on an as needed basis.)
• As well as maintained all barber responsibility

• The G Cut, was established

• As Owner of Styles United Barber Shop:
• Shampooing hair and or dyeing hair.
• Provided full razor shave and facial massages
• Shaping and trimming beards and moustaches, using scissors, clippers and or straight edge razor.
• Staying informed of the latest styles and hair care techniques.
• Suggesting treatments to alleviate scalp/hair problems.
• Keeping card files on clientele, recording notes of work done, products used and fees charged after each visit.
• Measuring, fitting, and grooming hairpieces. Quality service of clients my highest
• Personable and professional relationships with over 300 clients
• Established and maintained the business from the ground up
• Maintain an clean and professional appearance as well as environment
• Kept a clean station and surroundings. (i.e bathrooms, foyer on an as needed basis.)

• As manager of the Barber Shop I was responsible for:
• Book keeping -deposits of booth rent from other Barbers
• As manager I was to maintain a professional atmosphere for the establishment.
• By being friendly and inviting with the clients as well as co-workers.
• Teaching other barbers valuable skills (i.e repair clippers, different cutting techniques)
• Cutting and trimming hair according to clients' instructions and/or current hairstyles
• Using clippers, combs, hand-held blow driers, and scissors.
• Draping and pinning protective cloths around customers' shoulders.
• Questioning patrons regarding desired services and haircut styles.
• Receiving payment from customers.
• Shampooing hair.
• Shaping and trimming beards and moustaches, using scissors.
• Educating myself in the latest styles and hair care techniques.
• Suggesting treatments to alleviate scalp/skin and hair problems.
• Keeping card files on clientele, recording notes of work done, products used and fees charged after each visit.
• Grooming hairpieces.