Gary Lynch
Summary
Results-driven team player adept at performing fiber optic and cable installations, repairs and improvements for residential and commercial clients. Safety-driven and skilled in operation equipment, calibrating systems and training users.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Cable Technician
Orlando Business Telephone Systems
11.2018 - 01.2021
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
- Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
- Read blueprints and schematics to correctly place equipment.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and fiber optic applications.
Fiber Optic Technician
Broadstaff
02.2018 - 10.2018
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
- Installed and configured new devices and system components.
- Read blueprints and schematics to correctly place equipment.
Installer
AT&T
03.2013 - 06.2017
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Laid out materials and system components to prepare for installation.
- Inspected installations to check for functionality and maintain customer satisfaction.
- Calculated materials and time needed for each job.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Installed security cameras, access control systems and structured cabling systems in accordance with industry regulations.
On Floor Supervisor
Aon Hewitt
09.2008 - 09.2012
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
- Monitored production levels and implemented measures to increase output.
- Maintained accurate records of team attendance and documented disciplinary actions.
Benefits Specialist II
Convergys
05.2008 - 10.2008
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data per clients request.
- Implemented open enrollment system to streamline benefits processes for employees.
Studio Associate III
Toll Architecture
10.2005 - 05.2006
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Met with customers and clients to determine project needs and prepared proposals incorporating production schedules, scopes of work, and budgets.
- Fostered highly communicative, collaborative team culture on visual product projects.
- Carefully prepared design layouts into prepress files for offset, web and digital printing.
- Organized and detail-oriented with a strong work ethic.
Studio Associate I/ II
Toll Architecture
10.2005 - 05.2006
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Met with customers and clients to determine project needs and prepared proposals incorporating production schedules, scopes of work, and budgets.
- Fostered highly communicative, collaborative team culture on visual product projects.
- Carefully prepared design layouts into prepress files for offset, web and digital printing.
- Worked flexible hours across night, weekend and holiday shifts.
Benefits Specialist II
Convergys
03.2002 - 10.2005
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data per clients request.
- Implemented open enrollment system to streamline benefits processes for employees.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
Dental Technician
US Navy
08.1996 - 12.2002
- Polished completed molds and prostheses and maintained high standards of final products for best-in-class care.
- Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.
- Inspected broken or out-of-date apparatus for special specifications before repairing and making new ones.
- Trained or supervised other dental technicians or dental laboratory bench workers.
- Completed detailed models of patients' mouths to create accurate devices.
Education
Associate of Science - Drafting Technology
ITT Technical Institute
Jacksonville, FL06.2005
Skills
- Fiber Optic Cables
- Fiber Testing
- Telecommunications Systems
- Terminating Cables
- Troubleshooting and Repair
Certification
- Certified Fiber Optic Installer FOI-184133- Electronic Technicians Association International- December 2016
Timeline
Cable Technician
Orlando Business Telephone Systems
11.2018 - 01.2021
Fiber Optic Technician
Broadstaff
02.2018 - 10.2018
Installer
AT&T
03.2013 - 06.2017
On Floor Supervisor
Aon Hewitt
09.2008 - 09.2012
Benefits Specialist II
Convergys
05.2008 - 10.2008
Studio Associate III
Toll Architecture
10.2005 - 05.2006
Studio Associate I/ II
Toll Architecture
10.2005 - 05.2006
Benefits Specialist II
Convergys
03.2002 - 10.2005
Dental Technician
US Navy
08.1996 - 12.2002
Associate of Science - Drafting Technology
ITT Technical Institute
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