Summary
Overview
Work History
Education
Skills
Certification
Timeline
DeliveryDriver
Gary Marsh

Gary Marsh

Oceanside,CA

Summary

Dynamic delivery driver with a proven track record at Penske Truck Leasing, recognized for enhancing customer satisfaction through exceptional service and efficient route management. Skilled in GPS navigation and time management, I consistently achieved on-time deliveries while maintaining a clean driving record and fostering strong client relationships.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Delivery Driver

Penske Truck Leasing
06.2001 - 06.2022
  • Navigated delivery routes efficiently to ensure timely arrivals.
  • Verified order accuracy by cross-checking items against delivery manifests.
  • Maintained vehicle cleanliness and performed routine inspections for safety compliance.
  • Communicated effectively with customers to confirm delivery details and address inquiries.
  • Loaded and unloaded packages, ensuring proper handling to prevent damage.
  • Adapted quickly to changing schedules and prioritized deliveries based on urgency.
  • Recorded delivery information in tracking systems for accurate reporting.
  • Followed all safety protocols while driving in various weather conditions.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
  • Strengthened company reputation through polite and friendly interactions with customers during deliveries.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Contributed to environmental sustainability by following eco-friendly driving practices.
  • Reduced delivery times by optimizing route planning, demonstrating efficiency in daily operations.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Enhanced team knowledge by sharing best practices for navigation and time management.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Fostered positive working relationships with regular customers.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Inspected load security and checked for damages.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Kept detailed records of deliveries and money received from customers.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Operated light trucks to deliver loads as far as Number miles from home location.
  • Filled out load paperwork and DOT-mandated log books.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.

Delivery Driver

WAXIE Sanitary Supply
06.2000 - 06.2001

Delivery cleaning supplies throughout San Diego on various routes

Delivery Driver

M.G Harris Trucking
06.1994 - 06.2000

Delivery trucks from Dion international throughout Southern CA and northern CA. Make deliveries from Silo warehouse to Silo stores throughout San Diego. Make deliveries from Science diet pet food warehouse to veterinary offices and pet stores throughout San Diego.

Education

Diploma - General Studies

Vista High School
Vista, CA
06.1981

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Dependable and reliable
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Route management
  • Safe driving record
  • GPS navigation
  • Heavy lifting
  • Order picking and processing
  • Map reading and navigation skills
  • GPS operation
  • Vehicle cleaning and maintenance
  • Delivery scheduling
  • Stocking and inventory
  • Forklift operation
  • Shipping and packaging
  • Complex Problem-solving
  • Cargo handling
  • Route planning
  • Quality assurance
  • Safe driver training
  • Vehicle inspection
  • Delivery recordkeeping
  • Commercial driving
  • Dispatch communication
  • Client relationship management
  • Documentation and reporting
  • Order verification
  • Equipment operation
  • Vehicle maintenance
  • Pre-trip and Post-trip inspections
  • Defensive driving
  • Advanced planning
  • Route logs
  • Inventory management
  • Load balancing
  • Defensive driver training
  • Heavy hauling
  • DOT compliance
  • FLUENT IN LANGUAGE
  • Payment collection
  • Mileage tracking
  • Materials transport
  • Vehicle inspections
  • Fuel efficiency
  • Shopping orders
  • Equipment monitoring
  • Valid class A commercial Driver's license
  • Clean MVR
  • Language fluency
  • Vehicle systems
  • Lifts up to number pounds
  • Current CDL license
  • Auto delivery
  • Freight expertise
  • Dry vans
  • Product promotion
  • Database management
  • Double-trailer driving experience
  • Refrigerated trailers
  • Multitasking and organization
  • Clear communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer interaction
  • Record keeping
  • Physical stamina
  • Local routes
  • Traffic laws
  • Load management
  • Route optimization
  • Logistics
  • Local delivery
  • Load securing
  • Responsible driver
  • Point-of-sale system
  • Courteous and polite demeanor
  • Pallet jack and hand truck operation
  • HAZMAT endorsement
  • Basic vehicle repair
  • Package scanning
  • Experienced manual transmission driver
  • Retail logistics
  • Goods transport
  • Trip planning
  • Valid class B commercial Driver's license
  • OTR driving
  • Skilled forklift operator

Certification

Comercial drivers license

Timeline

Delivery Driver

Penske Truck Leasing
06.2001 - 06.2022

Delivery Driver

WAXIE Sanitary Supply
06.2000 - 06.2001

Delivery Driver

M.G Harris Trucking
06.1994 - 06.2000

Diploma - General Studies

Vista High School
Gary Marsh