Gary May
Holdenville
Summary
Dynamic and reliable Driver & Dispatcher at A&A Tank Trucks, recognized for maintaining a clean driving record and exceptional customer service. Expert in GPS navigation and route planning, I foster strong client relationships while ensuring timely deliveries. Adaptable and efficient, I excel in high-pressure situations, enhancing team collaboration and safety compliance.
Overview
13
13
years of professional experience
Work History
Driver & Dispatcher
A&A Tank Trucks
02.2013 - Current
- Operated vehicles safely while adhering to traffic regulations and company policies.
- Assisted with loading and unloading cargo to ensure timely deliveries.
- Maintained accurate logs of vehicle inspections, fuel usage, and mileage reports.
- Communicated effectively with dispatch regarding route updates and delivery statuses.
- Followed safety protocols during transportation to minimize risks and enhance security.
- Adapted quickly to changing schedules and routes while maintaining efficiency.
- Conducted routine vehicle maintenance checks to ensure optimal performance.
- Collaborated with team members to improve overall delivery processes and customer satisfaction.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Drove safely in various weather and road conditions to avoid accidents.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Streamlined the dispatch process by organizing resources and routes, optimizing response efforts.
- Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
- Enhanced team morale by fostering supportive and collaborative work environment.
Education
High School Diploma -
Norman High
Norman, OKSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
- Safety protocols
- Vehicle inspection
- Safety management
- Route planning
- Driving in adverse conditions
- Navigational systems and GPS
- Vehicle inspections
- Transportation
- Vehicle maintenance
- Commercial driving
- Equipment operation
- Inclement weather driving
- Relationship building
- Accident prevention
- Adaptable driving techniques
- Schedule management
- Basic vehicle repairs
- Heavy lifting
- DOT compliance
- Order picking and processing
- Route determination
- Equipment monitoring
- Customer rapport
- CDL license
- Attention to detail
- Processes and procedures
- Team building
- Conflict resolution
- Friendly and outgoing
- Verbal and written communication
- Map reading
- Physical stamina
- Patience and tact
- Safe driving techniques
- Basic vehicle maintenance
- Multitasking Abilities
- Self motivation
- Teamwork and collaboration
- Effective communication
- Problem-solving abilities
- Excellent communication
- Decision-making
- Critical thinking
- Active listening
- Reliability
Timeline
Driver & Dispatcher
A&A Tank Trucks
02.2013 - Current
High School Diploma -
Norman High