Gary Mayfield
Salt Lake City,Utah
Summary
Competent Server offering 15 years of food service experience in fine dining restaurants. Quick learner with exceptional multitasking skills and instilled work ethic. Possess confidence, experience and professionalism in the dining room. Delivered training on discussing menu items in detail, providing targeted entree descriptions and drink suggestions with dishes for new employee development.
Well-versed in food and beverage operations as well as guest services. Extensive wine knowledge with food pairing and presentation.
Experienced in leading private party events and more intimate gourmet dining and private in house dining events. Ability to maintain highest level of professionalism in a fast paced environment.
Successful at building relationships with guests and peers alike to increase loyalty and repeat business. Making certain team members are also successful by offering help at crunch time.
Overview
12
12
years of professional experience
Work History
Trainer/Server
Salt Lake Brewing Co. Squatters
09.2020 - Current
- Applied comprehensive knowledge of beer wine and ciders as well as appropriate entree pairings, increasing daily beverage sales by 8%.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
Server
Current Fish & Oyster
03.2017 - 07.2020
- Managed and supported servers in a high volume waterside restaurant.
- Motivated and supported team members, helping to make certain that guest's experience was exceptional and memorable.
- Reputation for exceptional customer relations; easily establish rapport with team members, co-workers and public demonstrating good listening skills and setting example for others to follow.
Server Trainer
Market Street Grill
08.2012 - 03.2017
- Assisted management and peers in anticipating guest needs.
- Arranged special in-house events for large parties and weddings.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers by 20%.
Education
Bachelor of Arts - Business Economics
University of Utah
Salt Lake City, UT06.1994
Skills
- Building Rapport
- Knowledgeable
- Customer service oriented
- Experienced
- Detailed
- Listening
- Professional
- Energetic
- Educated
- Calm demeanor
- Sincere
REFERENCES
- Jayden Anderson
Shift Lead Supervisor-Squatters
8016734695
- Catherine Burns
Human Resource Director Market Street Grill
801 558 1881
- Teresa Schiedler
Colleague
801915 1521
Timeline
Trainer/Server
Salt Lake Brewing Co. Squatters
09.2020 - Current
Server
Current Fish & Oyster
03.2017 - 07.2020
Server Trainer
Market Street Grill
08.2012 - 03.2017
Bachelor of Arts - Business Economics
University of Utah
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