Gary McFarlane
Bristol,VA
Summary
Results-driven professional with extensive experience in general management and material handling. Skilled in team leadership, customer service, and preventive maintenance strategies, ensuring operational efficiency and high customer satisfaction.
Overview
31
31
years of professional experience
3994
3994
years of post-secondary education
Work History
Steam fitter/Pipe Welder
Facilities Maintenance
Butner, North Carolina
01.2021 - 10.2025
- Repair of steam and chill water lines
- All plumbing repairs on the complex
- Maintenance and repair of the sanitary sewer lift station
- Operator excavator/backhoe/dozer
Forklift Operator
Sam's Club
bristol, VA
07.2015 - 12.2016
- Operated forklifts to transport merchandise efficiently within warehouse.
- Maintained clean and safe work environment consistently.
- Loaded and unloaded pallets adhering to safety protocols.
- Inspected equipment for maintenance needs and reported issues promptly.
- Loaded pallets onto trailers for timely shipment.
- Moved freight, stock, and materials between storage, production areas, and loading docks.
General Manager
Safelite Auto Glass
Bluefield, West Virginia
06.2012 - 08.2015
- Oversaw daily operations to ensure efficient service delivery and high customer satisfaction.
- Managed staff scheduling to align workforce with business needs during peak hours.
- Conducted regular evaluations of team performance to identify improvement opportunities.
- Handled all aspects of daily business operations, including budgeting, staffing, scheduling, inventory control, customer service, and sales.
General Manager
Glass Doctor of Tennessee
Blountville, Tennessee
09.2002 - 08.2012
- Streamlined daily operations to ensure efficient service delivery and maximize customer satisfaction.
- Coordinated staff scheduling to meet business needs and accommodate peak hours.
- Administered comprehensive aspects of daily operations, including inventory control and customer service.
- Addressed customer complaints swiftly while upholding quality standards in service delivery.
Installer/Automotive Window Tinter
Glass Plus
bristol, VA
06.1998 - 08.2002
- Installed residential and commercial glass products with efficiency and precision.
- Operated tools for accurate glass cutting and fitting during installations.
- Conducted site measurements to guarantee precise installation outcomes.
- Applied window films to enhance privacy for various properties.
- Ensured optimal surface preparation before film application for strong adhesion.
- Delivered exceptional customer experiences to all service recipients.
- Maintained high standards of quality throughout installation processes.
Maintenance Technician/color lab
Universal Fibers
bristol, VA
01.1995 - 06.1998
- Conducted routine inspections of equipment and machinery to ensure optimal performance.
- Performed preventive maintenance on production systems, enhancing overall reliability.
- Diagnosed mechanical issues and executed timely repairs on machinery to minimize downtime.
- Utilized hand tools and power tools effectively for diverse maintenance tasks.
Education
High School Diploma -
John S. Battle
Bristol,VaCad Design - Architectural Drafting
William N. Neff Center For Science& Technology
Skills
- Forklift operation
- Safety protocols
- Equipment inspection and maintenance
- Material handling
- Inventory management
- Customer service and support
- Troubleshooting and diagnostics
- Preventive maintenance strategies
- Operational management
- Performance evaluation and improvement
- Problem solving techniques
- Team leadership and collaboration
- Conflict resolution
Education and Training
other,other
Timeline
Steam fitter/Pipe Welder
Facilities Maintenance
01.2021 - 10.2025
Forklift Operator
Sam's Club
07.2015 - 12.2016
General Manager
Safelite Auto Glass
06.2012 - 08.2015
General Manager
Glass Doctor of Tennessee
09.2002 - 08.2012
Installer/Automotive Window Tinter
Glass Plus
06.1998 - 08.2002
Maintenance Technician/color lab
Universal Fibers
01.1995 - 06.1998
High School Diploma -
John S. Battle
Cad Design - Architectural Drafting
William N. Neff Center For Science& Technology