Summary
Overview
Work History
Education
Skills
Timeline
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Gary Miller

Malta,NY

Summary

Driven professional with a proven track record at Royal Caribbean International, excelling in customer service and computer skills. Demonstrated ability to exceed metrics, finishing in the top 10% of agents, showcasing exceptional communication and problem-solving abilities. Expert in fostering teamwork and collaboration, adept at adapting to new challenges and environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Consumer Out Reach Professional

Royal Caribbean International
09.2021 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Finished in the Top 10% of agents 4 years straight.
  • Maintained one of the highest conversion rates 4+ years in a row
  • Proficient in MS Word, Teams, Outlook
  • Meet or exceed all metrics
  • Able to meet or exceed

Property Manager

SmartStop Self Storage
10.2017 - 09.2021
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Education

No Degree -

The Art Institute of Fort Lauderdale Inc
Fort Lauderdale, FL

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Active Listening
  • Calm Under Pressure
  • Organizational Skills
  • Verbal Communication

Timeline

Consumer Out Reach Professional

Royal Caribbean International
09.2021 - Current

Property Manager

SmartStop Self Storage
10.2017 - 09.2021

No Degree -

The Art Institute of Fort Lauderdale Inc

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Gary Miller