Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gary Milne

Gary Milne

Louisville,CO

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Customer-focused professional with successful 30-year career in the Ventilator sector. Dynamic successful applying sales and presentation skills in busy business environment.

Overview

27
27
years of professional experience

Work History

Sr. Insights Manager

Medtronic
06.2018 - Current
  • Conducted comprehensive market research to identify untapped opportunities for new product development or improvement of existing products.
  • Collaborated with marketing teams to create compelling product messaging, leading to increased sales and market share.
  • Optimized resource allocation by conducting thorough assessments of project requirements, budgets, and timelines.
  • Liaised with internal and external parties on procurement of new product formulations, international requirements and regulatory changes.
  • Maintained internal product knowledge database.
  • Identified opportunities for new products and improvements to existing products to increase sales.
  • Increased customer satisfaction with product quality by implementing rigorous testing protocols and addressing issues promptly.
  • Directed concept design, feature definitions and production support.
  • Improved internal collaboration between departments such as engineering, design, manufacturing, marketing using effective communication strategies.
  • Conducted market research to understand customer needs and identify potential opportunities.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Continually maintained and improved company's reputation and positive image in markets served.

Director of Ventilation, Airways, BIS, and INVOS

Medtronic
10.2016 - 06.2018
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Assisted in recruiting, hiring and training of team members.

Director of Respiratory Solutions

Medtronic (previously Covidien)
09.2011 - 07.2016
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Created a simulation experience for Physicians to appreciate the value of new software releases

Director of Clinical Product Specialist

Medtronic (previously Covidien)
07.2009 - 09.2011
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
  • Monitored and coordinated workflows to optimize resources.
  • Created business plans for field clinicians to optimize work effencies


Clinical Marketing Manager

Medtronic (previously Covidien)
06.2005 - 07.2009
  • New collateral generation
  • Trained new account manager and clinicians
  • Global support on product and applications
  • New ventilator innovations submissions


Senior Ventilator Sales Representative

Medtronic (previously Mallinckrodt And Tyco)
07.1997 - 06.2005
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Trained and mentored new sales representatives.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Last two years was 163% and 167% of plan.

Education

Bachelor of Science - Respiratory Therapy

Indiana University - Purdue University Indianapolis
Indianapolis, IN

Skills

  • Brand strategy
  • Qualitative Research
  • Behavioral analysis
  • Quantitative Research
  • Sales Analysis
  • Customer Segmentation
  • Competitive Analysis
  • Business Intelligence
  • Survey Design
  • E-commerce Insights
  • Computer Skills
  • Team Leadership
  • Decision-Making
  • Problem Resolution
  • Professional and Courteous
  • Customer Relationship Management
  • Training and Development
  • Good Judgment
  • Business Analysis and Reporting

Accomplishments

  • Five time President Club Winner across Marketing, Sale and Clinical
  • Granted 14 Patents
  • Prolific Inventor Award
  • Courage in Crisis Award
  • Respiratory Inspiration Award x 2
  • Awarded the Star of Excellence by the CEO
  • Top Seller, 163% and 167% of plan last two years.
  • Top Presenter Award
  • Family Spirit Award (St Francis Hospital)
  • President for Indiana Society for Respiratory Care
  • Indiana Society Technical Award
  • Published in Resp Care on "Metabolic Monitoring"

Timeline

Sr. Insights Manager

Medtronic
06.2018 - Current

Director of Ventilation, Airways, BIS, and INVOS

Medtronic
10.2016 - 06.2018

Director of Respiratory Solutions

Medtronic (previously Covidien)
09.2011 - 07.2016

Director of Clinical Product Specialist

Medtronic (previously Covidien)
07.2009 - 09.2011

Clinical Marketing Manager

Medtronic (previously Covidien)
06.2005 - 07.2009

Senior Ventilator Sales Representative

Medtronic (previously Mallinckrodt And Tyco)
07.1997 - 06.2005

Bachelor of Science - Respiratory Therapy

Indiana University - Purdue University Indianapolis

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Gary Milne