Professionally performed various tasks to clean and maintain carpets, rugs, and upholstery.
- Cleaned carpets using hot water extraction method.
- Used special treatments to remove stains without damaging surfaces.
- Performed spot removal, stain treatment, and deodorization of carpets.
- Moved furniture as necessary for access to carpeted areas.
- Ensured customer satisfaction by providing quality workmanship in a timely manner.
- Maintained cleaning machines and tools and verified excellent condition before using at customer site.
- Vacuumed and pre-treated carpets with appropriate cleaning solutions.
- Performed carpet and upholstery cleaning using chemicals and shampoo periodically, building expertise to compare alternative cleaning processes.
- Inspected carpets for damage prior to cleaning process.
- Scheduled appointments with clients for carpet cleaning services.
- Inspected carpets and upholstery before beginning and pinpointed specific cleaning needs and processes to apply.
- Conducted post-cleaning inspections to ensure that carpets meet industry standards.
- Performed in-depth cleaning of home environments, including carpets, rugs, tile and grout, furniture and mattresses.
- Completed paperwork associated with each job including invoices and reports.
- Maintained safe working environment at all times to avoid injury to workers, owners, children or pets.
- Used specialized tools such as steam cleaners, vacuums, power washers, and extractors.
- Transported equipment from job site to job site in company vehicle.
- Moved furniture to allow thorough cleaning of designated carpet surfaces and returned to position, using protective padding if needed.
- Maintained inventory of supplies and ensured that they are properly stored between jobs.
- Explained cleaning process to residential customers upon arrival at home and answered questions.
- Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
- Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
- Cleaned and sanitized carpets and upholstery using steam cleaners for multiple residential and commercial customers.
- Communicated professionally with clients throughout the duration of each project.
- Utilized industrial-grade carpet shampooers to deep clean carpets.
- Submitted and explained verbal and written estimates of cleaning services costs in advance.
- Assessed previously stained areas for complete removal and sprayed room freshener to complete cleaning process.
- Followed safety procedures when operating machinery and chemicals during the cleaning process.
- Adhered to all safety protocols while working on ladders or scaffolding when needed.