Gary Moore
La Porte,TX
Summary
Highly experienced Sales Leader known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
19
19
years of professional experience
Work History
Inside Sales Representative IAPDA Certified
Beyond Finance
01.2023 - Current
- Answered customers' questions regarding products, prices, and availability. Enrolled $2 million in debt monthly. Exceeded all KPIS for enrolled debt, conversion ratios, and compliance requirements.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Set up new accounts, established customer credit and set up payment methods.
- Used CRM software to maintain detailed contact logs and account records.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Senior Finance Manager
RateGenius
06.2016 - 01.2023
- Employed persuasive sales techniques to increase loan applications and overall loan value.
- Maintained open communication with old clients to cement relationships, drive referrals and obtain repeat business.
- Educated customers about automotive refinance loan options, benefits and restrictions.
- Exceeded KPIs for every category while funding enough loan volume to be in the top 5 volume producers each month. I funded an average of 60 loans with a 39% closing ratio, 46% VSC penetration, 71% GAP, and 27% Tire and Wheel Protection.
Finance Director
Group One Automotive- South Loop Hyundai
06.2015 - 04.2016
- Managed the sales and finance department for the second largest Hyundai store in Texas. Increased PRU FROM $850 TO $1350.
- Increased Used Car Sales from 80 to 110 units with a $300 increase in front end gross PRU. Increased New Car Sales from 110 units to 160 units on average with an increase of front end PRU of $400.00
- Team exceeded Group 1 KPIs for VSC at 61%, GAP at 74%, and Tire and Wheel at 18%.
- Generated financial and operational reports to assist management with business strategy
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making
Market Area Manager
Credit Acceptance
05.2013 - 06.2015
- Enrolled an average of four new dealerships per month.
- Exceeded volume KPI by 72%, enrolled to active KPI by 82%, and increased revenue 400% by enrolling independent and franchise dealerships in the Credit Acceptance program.
- Received Top Gun Award for three consecutive quarters because of revenue growth in my region.
- Built relationships with customers and community to establish long-term business growth
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning
- Implemented systems and procedures to increase sales
Director of Marketing and Operations
Texas Dealer Finance Group
05.2008 - 04.2013
- Led our organizations operations and marketing teams to bring innovative lending solutions, marketing concepts, and financial service products to our dealer partners.
- Exceeded monthly production goals by 78 percent. Established a subprime auto finance program that enabled our dealer partners to generate an additional $1.75 million in annual profit.
- Created and maintained a network of bank and credit unions that brought additional finance sources to our dealer partners generating an additional annual profit of $750,000.
- Collaborated with our dealer partners to introduce new products and services into the dealership to help increase gross profit per customer by $200.
- Smart Payment Plan was our most successful collaboration generating almost $2 million more in gross profit for our dealers annually by aligning customers payments with their paydays.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Maintained documentation, detailing assignments, in-progress work and completed project milestones
- Recruited and hired capable team members to add value and diverse skills set to marketing department
- Conducted market research to identify new opportunities and target markets
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns
Finance Director
Demontrond Automotive Group
09.2007 - 05.2008
- Led the financial services department for a dealership with $50 million in annual sales, averaging $1,350 in profit per customer with warranty penetration of 61 percent, credit life and disability penetration of 18 percent, and gap penetration of 60 percent.
- Maintained a customer service satisfaction score of 97 percent. Increased subprime finance income from $20,000 per month to more than $125,000 per month.
- Managed a $35,000 monthly advertising budget, with a return on investment of 400 percent.
- Exceeded monthly profit goals by 34 percent, managing contract receivables of $3 million per month.
- Served as Chief Credit Officer responsible for developing consumer credit policies, maintaining compliance with all federal and state regulations.
- Generated financial and operational reports to assist management with business strategy
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making
- Assisted with recruiting, interviewing and hiring new department employees
- Verified compliance of financial policies and accounting procedures against federal regulations
Special Finance Director
Don McGill Toyota
06.2005 - 08.2007
- Managed a team that increased department loan originations from 990,000 per month to more than $3 million.
- Exceeded monthly profit goals by 94 percent, increasing net profit from less than $1 million annually to more than $5 million annually while maintaining a customer service satisfaction index of 96 percent.
- Managed a $40,000 advertising budget with a 400 percent return on investment and contract receivables of more than $8 million per month.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health
- Assisted with recruiting, interviewing and hiring new department employees
- Spearheaded expansion strategies to increase business market share
- Developed strategic plans for day-to-day financial operations
Education
Some College (No Degree) - Accounting
University of Houston
Houston, TXSkills
- Analytical and Critical Thinking
- Organization and Time Management
- Teamwork and Collaboration
- Problem-Solving
- Team building
- Project Planning
- Good Telephone Etiquette
Timeline
Inside Sales Representative IAPDA Certified
Beyond Finance
01.2023 - Current
Senior Finance Manager
RateGenius
06.2016 - 01.2023
Finance Director
Group One Automotive- South Loop Hyundai
06.2015 - 04.2016
Market Area Manager
Credit Acceptance
05.2013 - 06.2015
Director of Marketing and Operations
Texas Dealer Finance Group
05.2008 - 04.2013
Finance Director
Demontrond Automotive Group
09.2007 - 05.2008
Special Finance Director
Don McGill Toyota
06.2005 - 08.2007
Some College (No Degree) - Accounting
University of Houston
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