Gary Nicholson
Columbia,NC
Summary
Skilled HVAC Installer with experience in both residential and commercial settings. Possess strong technical skills, knowledge of safety procedures, and ability to troubleshoot complex systems effectively. Demonstrated success in installing, maintaining, and repairing various types of HVAC equipment while adhering to industry standards for quality. Committed to delivering high levels of customer satisfaction.
Overview
25
25
years of professional experience
Work History
HVAC Installer
Armstrong & Son Heating and Air LLC.
Columbia, NC
01.2004 - 06.2024
- Followed manufacturer's specifications for installation and repair procedures.
- Cleaned up job site upon completion of work to ensure a safe environment for customers.
- Repaired or replaced defective parts as necessary during service calls.
- Pulled electrical wiring for new installations or repairs to existing HVAC systems.
- Adhered strictly to all applicable codes when installing new HVAC systems.
- Identified customer needs by asking pertinent questions about their comfort levels and usage patterns.
- Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
- Conducted maintenance on existing HVAC systems to ensure proper operation and energy efficiency.
- Maintained accurate records of all service calls and repairs performed.
- Attended training sessions related to new products or techniques in order to stay current in industry standards.
- Communicated regularly with supervisor regarding progress on projects and any challenges encountered during the course of work.
- Installed condensate lines, gas piping, venting systems for water heating appliances, exhaust fans.
- Provided customers with information regarding product warranties and operating instructions after completion of service calls.
- Assisted in the fabrication of sheet metal ducts for ventilation systems.
- Utilized hand tools such as wrenches, screwdrivers, drills, saws, as well as power tools like pipe cutters and benders when performing tasks related to HVAC installations.
- Inspected job sites prior to beginning work to identify any potential safety hazards or obstacles that could affect the job.
- Wired both line and low voltage to heating and cooling equipment.
- Answered service calls to address ventilation, air conditioning and heating system issues.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
Parts Counter Person
Pledger Auto Parts NAPA
Columbia, NC
03.1999 - 01.2004
- Assisted customers with parts selection and ordering.
- Provided technical advice regarding parts and accessories.
- Verified stock to ensure accuracy of inventory records.
- Provided excellent customer service by greeting customers upon arrival; offering assistance when needed; providing product knowledge when requested; addressing customer complaints in a professional manner.
- Organized shelves in order to create an efficient working environment.
- Utilized computer system to check part numbers, prices, availability and special order items.
- Researched parts availability, pricing and delivery times.
- Processed customer orders for automotive parts, supplies and tools.
- Maintained cleanliness of the store front area.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
- Responded promptly to customer inquiries via telephone, email, or chat applications.
- Received, examined and reshelved returned parts.
- Followed standards of care and compliance per company and legal requirements.
- Performed complimentary services, battery installation, testing and wiper installations.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
Education
High School Diploma -
Columbia High School
Columbia, NC06-1994
Skills
- Parts Inventory Management
- Technical Troubleshooting
- Sheet Metal Fabrication
- Blueprints and Specifications
- Load Calculations
- Schematic reading
Affiliations
- Coached recreational sports in the community and surrounding communities for 23 years.
Timeline
HVAC Installer
Armstrong & Son Heating and Air LLC.
01.2004 - 06.2024
Parts Counter Person
Pledger Auto Parts NAPA
03.1999 - 01.2004
High School Diploma -
Columbia High School
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