Gary Phaneuf
Goldsboro,NC
Summary
Knowledgeable veteran with solid background in assisting veterans navigate complex benefits and services. Proven ability to streamline processes and resolve inquiries efficiently. Demonstrated expertise in case management and client support.
Knowledgeable with solid foundation in legal research and case management. Known for efficiently supporting attorneys and contributing to successful case outcomes. Demonstrated proficiency in drafting legal documents and managing case files.
Overview
34
34
years of professional experience
Work History
Exterminator
Neuse Pest Control
02.2016 - Current
- Enhanced team productivity by sharing knowledge and expertise with fellow exterminators, leading to more effective service delivery.
- Documented all service-related activities accurately in company database for reporting purposes and future reference.
- Stayed current on industry trends and developments, attending conferences and workshops to continuously improve skills and knowledge.
- Utilized environmentally conscious methods and products, reducing potential harm to wildlife and the ecosystem.
- Provided excellent customer service throughout the entire process from initial consultation to final treatment confirmation.
- Developed customized treatment plans tailored to the specific needs of each client''s property, ensuring optimal effectiveness.
- Safeguarded public health by eliminating pests carrying diseases such as rodents or insects.
- Handled emergency situations calmly and efficiently, quickly assessing the severity of the problem and implementing appropriate solutions.
- Conducted follow-up visits after treatments were completed to ensure customer satisfaction and the absence of pests.
- Reduced callbacks for pest control issues with meticulous application of treatments and diligent follow-up visits.
- Collaborated with property managers to address large-scale infestations in apartment complexes or commercial properties.
Exterminator
Terminix International
10.2014 - 02.2016
- Enhanced team productivity by sharing knowledge and expertise with fellow exterminators, leading to more effective service delivery.
- Documented all service-related activities accurately in company database for reporting purposes and future reference.
- Stayed current on industry trends and developments, attending conferences and workshops to continuously improve skills and knowledge.
- Utilized environmentally conscious methods and products, reducing potential harm to wildlife and the ecosystem.
- Provided excellent customer service throughout the entire process from initial consultation to final treatment confirmation.
- Developed customized treatment plans tailored to the specific needs of each client''s property, ensuring optimal effectiveness.
- Safeguarded public health by eliminating pests carrying diseases such as rodents or insects.
- Handled emergency situations calmly and efficiently, quickly assessing the severity of the problem and implementing appropriate solutions.
Deputy Sheriff
Wayne County Sheriff's Department
10.2012 - 10.2014
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
Structural Journeyman
United States Air Force, USAF
08.1990 - 10.2012
- Minimized errors in construction by maintaining expert knowledge in concrete formwork, steel erection, wood framing, and masonry techniques.
- Maintained a safe working environment by enforcing strict adherence to OSHA regulations, company policies, and industry standards.
- Supported cost-saving initiatives by recommending alternative materials or methods that maintained structural integrity while reducing overall expenses.
- Fostered positive relationships with colleagues during projects through open communication channels and a collaborative approach to problemsolving.
- Completed complex structural repairs with minimal disruption to building occupants using effective problem-solving skills and advanced technical knowledge.
- Ensured accurate documentation of work history for future reference or analysis purposes through meticulous record-keeping practices on-site or digitally stored files as necessary.
- Boosted team productivity through regular training sessions on structural principles, safety protocols, and construction best practices.
- Contributed to successful project completion by providing regular progress updates to clients, supervisors, or stakeholders as needed.
- Enhanced building safety through diligent adherence to local and national building codes during construction projects.
- Reduced material waste by accurately calculating required materials and optimizing resource allocation on job sites.
- Increased project efficiency by consistently meeting deadlines, streamlining communication, and coordinating with other trades effectively.
Education
Bachelor of Science - Legal Studies
American Military University
Huntington, WV04-2023
No Degree - Professional Military Education
Non-Commissioned Officer Academy
Knoxville, TN02-2009
No Degree - Language
Serbian/Croation Basic
Great Falls, MT12-2000
Construction Engineering
Bare Base Structures Erection Course
Great Falls, MT10-1996
No Degree - Leadership
Airman Leadership School
Altus, OK03-1996
No Degree - Welding
Fabricated Welded Pipe Joints
Wichita Falls, TX10-1992
Skills
- Rodent control
- Preventative measures
- Safety protocols
- Sanitation practices
- Chemical handling
- Structural inspections
- Bed bug treatments
- Integrated pest management
- Public health awareness
- Client education
- Hazardous material handling
Accomplishments
Air Force Commendation Medal
Air Force Achievement Medal
Meritorious Unit award
Outstanding Unit Award with Valor
Good Conduct Medal
National Defense Medal
Global War on Terrorism Medal
Humanitarian Service Medal
Korean Defense Medal
Three tours during Iraqi freedom
One tour in Afghanistan
Air Force Commendation Medal
Received AF Commendation medal for meritorious service during Operation Iraqi Freedom.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
- Registered Technician – Many states require registration with the state pesticide regulatory agency.
Timeline
Exterminator
Neuse Pest Control
02.2016 - Current
Exterminator
Terminix International
10.2014 - 02.2016
Deputy Sheriff
Wayne County Sheriff's Department
10.2012 - 10.2014
Structural Journeyman
United States Air Force, USAF
08.1990 - 10.2012
Bachelor of Science - Legal Studies
American Military University
No Degree - Professional Military Education
Non-Commissioned Officer Academy
No Degree - Language
Serbian/Croation Basic
Construction Engineering
Bare Base Structures Erection Course
No Degree - Leadership
Airman Leadership School
No Degree - Welding
Fabricated Welded Pipe Joints
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