Gary Presley

Work History

CDL Class A Driver

Big M Transportation

09.2022 - 03.2023

Drove trucks with a payload capacity of more than three tons, including tractor-trailer combos, to transport and deliver products, livestock, and other materials
Inspected the vehicle, noting any damage or issues in detailed logs prior to and after each shift
Inspected the vehicle, noting any damage or issues in detailed logs prior to and after each shift
Was quick to respond to customer complaints and gathered all relevant information so that I could make informed remediation decisions
Established relationships with customers through the use of interpersonal, active listening, and inquiry response skills
Reported issues and all types of incidents to the mechanic shop supervisor for assistance and resolution recommendations
Followed all driving regulations and safety procedures, and my driving record was 90% safe
Conducted 15 to 20 minute vehicle and equipment inspections to maintain safety and comply with laws
Maintained constant communication with dispatcher and safety department in the operations center to keep teammates informed
Performed vehicle inspections before and after each trip, as well as minor repairs such as mud flaps and marker lights to keep the truck running
Completed efficient transfers at hubs and final destinations to keep routes on schedule
Logged all pertinent shift information on time, including driving hours and arrival and departure time from the shipper and consignee data to keep reports current
Kept records such as vehicle logs, cargo records, and billing statements in accordance with regulations
Loaded, balanced, and secured the product to transport goods safely
Customers were notified of possible late deliveries, which resulted in a 80% reduction in calls to the company's support line
Inspected trucks and trailers and performed basic maintenance to ensure optimal performance before and after trips
Ensured that dangerous goods such as Toxic & Infectious and Flammable Liquids were transported safely and without incident
Unloaded packages for delivery to customers from a Tractor-trailer with 53' Dry Van trucks, taking care not to damage merchandise or goods
Updated logs with up-to-date and accurate information to meet internal and DOT recordkeeping requirements
Conferred with supervisors and dispatch personnel to assess situations, determine appropriate solutions, and make decisions
Maintained safe driving habits to protect property and the general public on the roads
Drove property to a specified receiving agency or location after picking up clients or vehicles
Built long-term customer relationships by promoting excellent service and engagement skills, as well as quickly resolving issues
Checked and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to make sure they were in good working order
Devised efficient routes and tweaked strategies in light of current weather and traffic conditions
Drove safely by following all traffic laws, being cautious in unfamiliar areas, and maintaining vehicle control
Notified customers of delayed deliveries due to traffic and weather issues, resulting in a 90% reduction in calls to support lines.

Furniture Maker

Ashley Furniture Manufacturing

03.2022 - 05.2022

Finished interior spaces with crown molding and other trim components to achieve the desired look
Developed team communications and information for plant meetings
Collaborated with all customers to determine their needs and deliver better service
Honed and maintained excellent tool and machinery skills, including mastery of the table saw, band saws, edge bander, clamps, and drills, and applied my knowledge to consistently produce high-quality work
Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys
Ensured that all safety and code regulations were followed to protect crew members, clients, and structures
Had an excellent attendance record and was always on time for work
Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
Improving everyday ~Well Trained ~Propose new and better ways to improve, process and help the company succeed
Collaborated with team of dispatcher's and supervisor's in the development of successful communication and customer satisfaction
Document and resolved a mistake another employee made which led to getting the delivery there on time and made the owner of the company very happy and grateful
Ensure that all of my job duties are finished and done correctly
Solve any problem that I come across ~I'm a people person and love interacting with different people
Will go out of my way to help any customer and coworker.

Packing, Shipping, and Receiving Assembler

United Furniture Industries

03.2010 - 01.2011

Picked orders, scanned products and packed boxes.
Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
Checked shipments against paperwork and signed documents.
Coordinated storage locations and product movements.
Collaborated with other departments on supply and quality issues.
Orchestrated routing by producing accurate shipping documentation and package labels.
Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Waiter

Logans Roadhouse Grill

08.2007 - 01.2010

Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Informed customers about daily and seasonal specials.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Trained new servers on restaurant policies and procedures.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Answered customers' questions, recommended items, and recorded order information.

Waiter

Outback Steakhouse

07.2005 - 07.2007

Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Informed customers about daily and seasonal specials.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Trained new servers on restaurant policies and procedures.
Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Met with chef to review daily specials and menu changes.
Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
Answered customers' questions, recommended items, and recorded order information.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Summary

Overview

Work History

CDL Class A Driver

Furniture Maker

Packing, Shipping, and Receiving Assembler

Waiter

Waiter

Education

High School - GED

Skills

Certification

EACH DAY IS A GIFT NOT A GIVEN RIGHT. BE THANKFUL EVERYDAY

Work Availability

Timeline

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