Summary
Overview
Work History
Education
Skills
Timeline
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Gary Ramirez

Bronx,NY

Summary

Adaptable professional with experience in accounting, financial transactions, and office operations leadership. Applies creative problem-solving skills to reconcile and correct discrepancies and errors. Excels as a knowledgeable trainer and resource for commercial systems/processes. Leverages experience in fiscal practices and reporting to deliver timely and accurate analysis and insight. Prioritizes, simplifies, and executes tasks while ensuring compliance with federal and state regulations.

Overview

8
8
years of professional experience

Work History

Senior Documentation Specialist

Flagstar Bank
03.2021 - Current
  • Enhanced bank systems by implementing rigorous testing procedures and standards.
  • Enhanced client onboarding process by streamlining KYC documentation collection and verification.
  • Reduced risk exposure by diligently reviewing client information for potential red flags and escalated issues as necessary.
  • Enhanced the AML compliance review by implementing risk-based monitoring systems and procedures.
  • Reduced regulatory risks by conducting thorough customer due diligence and periodic reviews.

Personal Banker Officer

JPMorgan Chase
03.2016 - 03.2021
  • Improved customer satisfaction by providing personalized banking solutions and effectively addressing client concerns.
  • Streamlined account opening processes for increased efficiency and reduced wait times for clients.
  • Exceeded sales goals with proactive cross-selling of bank products and services to meet client needs.
  • Maintained compliance in all transactions, adhering to bank policies and regulatory requirements.

Education

MBA - Business Administration

Southern New Hampshire University
Hooksett, NH
10.2024

Bachelor of Science - Business Administration

SUNY College At Oswego
Oswego, NY
12.2015

Skills

    ● AML
    ● KYC
    ● OFAC
    ● EDD

    ● Lexis Nexis
    ● MS Office Skills

    ● UAT Testing

    ● Audit Support
    ● Document Review
    ● Compliance Support
    ● Complex Problem-Solving
    ● Complex Technical Information

Timeline

Senior Documentation Specialist

Flagstar Bank
03.2021 - Current

Personal Banker Officer

JPMorgan Chase
03.2016 - 03.2021

MBA - Business Administration

Southern New Hampshire University

Bachelor of Science - Business Administration

SUNY College At Oswego

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Gary Ramirez