Gary Reidel

Union,MO

Overview

years of professional experience

Rawlings Sporting Goods

11.2021 - Current

Walmart

04.2020 - 11.2021

Provided customers with estimation of repair costs and reasonable timeline for completion of service.
Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
Answered service department phone and responded promptly to questions and messages.

Henniges Automotive

09.2018 - 04.2020

Produced training manuals, presentations and resources for enhanced learning.
Created and maintained detailed training records and reports for management review.
Coordinated with department leaders to identify training needs and develop targeted solutions.

Pella Corporation

12.1992 - 06.2018

Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Managed accounts to retain existing relationships and grow share of business.

Northwest Missouri State University

Maryville, MO

12.1984