Gary Ribble
West Newfield,Maine
Summary
Dynamic business leader with a proven track record at Ground Round Restaurant, excelling in staff management and customer relations. Enhanced employee engagement and reduced turnover through effective training and development programs. Skilled in budget control and relationship building, driving operational excellence and fostering a positive work environment.
Overview
46
46
years of professional experience
Work History
Owner
Floor By Floor
West Newfield, ME
08.1984 - 07.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Manager in Charge
Ground Round Restaurant
Columbus, OH And South Portland Maine
04.1978 - 06.1981
- Reduced staff turnover rates with effective onboarding processes, training programs, and ongoing support for professional growth opportunities.
- Enhanced employee engagement with regular feedback, recognition programs, and career development support.
- Led cross-functional teams to streamline operations and successfully achieve organizational goals.
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
- Managed budgets effectively, reducing unnecessary expenses while maintaining high-quality resources for the team.
- Oversaw hiring process, selecting top talent that contributed significantly to company growth and success.
- Fostered a culture of continuous improvement by encouraging employees to share ideas and take ownership of their work, resulting in higher levels of job satisfaction and operational excellence.
- Maintained strong vendor relationships, negotiating favorable contracts that saved on costs without sacrificing quality or service levels.
- Delivered consistent results by setting clear expectations for team members, regularly reviewing performance metrics, and providing the necessary support to ensure goals were met or exceeded.
- Provided strong leadership to enhance team productivity and morale.
- Evaluated hiring, firing, and promotions requests.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
Education
No Degree - Buisness Management
Ohio State And Kent State
OhioSkills
- Customer relations
- Relationship building
- Verbal and written communication
- Business management
- Team oversight
- Staff hiring
- Business administration
- Hiring and staffing
- Profit and loss
- Profit and loss analysis
- Scheduling
- Inventory control
- Business leadership
- Employee relations
- Employee scheduling
- Budget control
- Staff training/development
- Operations management
- Staff management
Timeline
Owner
Floor By Floor
08.1984 - 07.2024
Manager in Charge
Ground Round Restaurant
04.1978 - 06.1981
No Degree - Buisness Management
Ohio State And Kent State