Gary Rice
Bethlehem,Pa.
Summary
Seasoned IT Director with a proven track record at Hackensack Meridian Health, where leadership in IT infrastructure management and vendor negotiations led to a 300% bandwidth increase. Expert in network administration and fostering interpersonal relations, I excel in driving projects to fruition, ensuring robust IT training and development, and achieving significant cost savings.
Overview
24
24
years of professional experience
Work History
IT Director and Network Administrator
Hackensack Meridian Health
Hackensack, NJ
01.2019 - 01.2024
- Assist end users by managing an IT Team of four in charge of data and tape backup, virus protection, user connectivity, wireless LAN, and email (Exchange 2013)
- Administer the testing, evaluation, and research of new technologies that aided the company to move forward
- Responsible for maintaining the operation of the Wireless LAN, which supported Desktop PC’s, Winterms, and 130 Ascom I62 portable phones
- Ensure proper maintenance of the Siemens OpenScape Voice server, along with OpenScape Xpressions (Voicemail) and OpenScape Contact Center through regular troubleshooting
- Played a key role in achieving more than $500K savings throughout the five-year contract while increasing the bandwidth by 300% for six locations by brokering a new contract with a different carrier
- Supported higher throughput ― 10GB on LAN and 100MB on WAN by coordinating the design and build-out of the company’s new backbone that assisted, user data and internet telecommunication, HD video conferencing, IP nurse call, and IPTV
- Maintained accuracy of all prepared IT documents for troubleshooting numerous applications for team members to enhance cross-training proficiencies
Network Administrator and Technical Supervisor
Tandem Management
Hackensack, NJ
01.2000 - 01.2019
- Proficiently controlled Win NT 4.0 Server, which involved backups and restores, along with TCP/IP, Exchange Server 5.5, and 2007, and Nortel Option 11C Phone System with Meridian Mail.
- Implemented and provided technical support for voice services and equipment (Nortel Option 11C Phone System with Meridian Mail).
- Provided technical support for local area networks, wide area networks and Internet connections.
Technical Director/Network Administrator
Contemporary Marketing
Totowa, NJ
- Developed and implemented technical strategies for the production of live events.
- Ensured quality control of all equipment used during events.
- Led cross-functional teams in the deployment of technical projects, ensuring timely and within-budget delivery.
Technical Director and PC Support
VEE Corporation
Minneapolis, MN
Stage Manager and Lighting Technician
Walt Disney’s World on Ice /Kenneth Feld Productions
Vienna, VA
Education
Degree - Communications/English
Bachelor of Arts - Theatre Arts
GPA: cum laude
Skills
- Project Administration
- Network administration
- IT infrastructure management
- Vendor negotiation and relations
- Interpersonal Relations and Customer Service
- IT training and development
- Disaster recovery
Personal Information
Title: Ascom Certified System Integrator
Technicalacumen
Windows NT, 2000, 2003, 2008, 2016, 2019 Server, Windows 95, Windows 98, Windows XP, Windows 7, Windows 8.1, Windows 10, Windows 11, Citrix 1.8, Xpa, Presentation Server, XenApp, Exchange 5.5, Exchange 2000, Exchange 2007, Exchange 2013, OpenScape Voice/Xpressions(voicemail)/Contact Center, Microsoft Office 97/2000/2007/356, MS Visio, Adobe Pro, Internet Explorer, Mozilla Firefox, Point Click Care, HP Blade C7000, ProLiant 460c, HP MSA2000, HP Printers P3005/4300, Xerox MFP’s 36556655x/color 560/C60, Enterasys C5210, Extreme Summit 450 Switches, Mediatrix 4102/4108/4116/4124, Ascom I62 and i75, LAN, WAN, TCP/IP, WINS, DHCP, DNS, FTP, Active Directory, ISDN, DSL
Timeline
IT Director and Network Administrator - Hackensack Meridian Health
01.2019 - 01.2024
Network Administrator and Technical Supervisor - Tandem Management
01.2000 - 01.2019
Technical Director/Network Administrator - Contemporary Marketing
Technical Director and PC Support - VEE Corporation
Stage Manager and Lighting Technician - Walt Disney’s World on Ice /Kenneth Feld Productions
East Stroudsburg University - Degree, Communications/English
East Stroudsburg University - Bachelor of Arts, Theatre Arts
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