Summary
Overview
Work History
Education
Skills
Timeline
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Gary Roman

Summary

Philadelphia, PA Versatile and results-driven professional with a career marked by documented achievements winning mentality, and substantial experience for maximizing revenue and cash flow growth by the efficient use of people, planning, and processes. Strategic leader with proven excellence in conducting store visits with keen focus on people, customer service, store contribution, and adherence to shrink reduction initiatives. Demonstrated history of overseeing the organization's financial structure; identifying opportunities for improvement, cost reduction, and systems enhancement to correct unsatisfactory performance and results. Self-starter with an exceptional talent for ensuring execution of all company standards and best practices with excellence in all assigned locations. Skilled in building succession plans designed to meet brand and company growth goals. Instrumental in providing functional leadership to stores in order to achieve district sales profit, and customer service goals. Recognized for unlocking capabilities across departments/channels by hiring, leading, and empowering store management teams through the execution of high-impact training programs; committed to continuing culture of innovation. Accomplished CEO with progressive industry background and decisive leadership style. Offers strategic planning abilities, background in change management and forward-thinking mindset. Ready for challenges and focused on meeting future demands. Performance-driven President with 38 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment. Results-driven CEO with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

39
39
years of professional experience

Work History

VP of Operations

Mega Supply Pro
07.2023 - Current
  • Identified opportunities to improve business process flows and productivity.
  • Led development of strategic marketing plans to raise awareness and drive sales growth.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Established performance goals for department and outlined processes for achievement.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Increased company growth through collaboration with sales and marketing departments.
  • Established performance goals for department and provided methods for reaching milestones.
  • Clarified roles, responsibilities and expectations of staff.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Evaluated product development strategies and prepared alternative approaches to goal achievement.
  • Identified and resolved issues between employees, promoting better collaboration and mutual respect.
  • Employed optimal safety practices to reduce worksite complaints and hazards.
  • Monitored industry trends, keeping current on latest changes and competition in industry.
  • Used market insights to capitalize on key business opportunities for new advantageous partnerships.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Interacted well with customers to build connections and nurture relationships.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Trained new employees on proper protocols and customer service standards.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.

President + CEO

House of Beauty
08.1984 - 01.2022
  • Oversaw end-to-end store and warehouse operations by formulating business plans, hiring staff, preparing budgets, reviewing sales, identifying business opportunities, and creating marketing strategies to ensure the continuation and enhancement of services
  • Built a high-performance team of 60 members through consistent selection, motivation, and development to meet set objectives
  • Managed all aspects of accounting functions, including all large account electronic transfers
  • Monitored and controlled all purchasing within the company
  • Secured third rank on Google by selling products online through implementation of effective methodologies
  • Established company from ground and enhanced sales from $0 to $31M through implementation of effective plans
  • Ranked among the top 5 stores in Philadelphia Beauty Supplies Products by implementing robust marketing plans
  • Managed multi-million-dollar beauty store chain; maximized overall sales by over 21.3% yearly as well as gross profit by over 3.5%
  • Steered merchandisers of all stores and collaborated with various companies to ensure implementation of abreast strategies for sales volume optimization, business continuity, continuous brand awareness, and optimal market positioning
  • Generated rapport and trust with 700 vendors and employees by gathering requirements and providing bespoke guidance across five locations on enterprise improvement, vendor evaluation, resource utilization, and solutions design based on market insights and business capabilities.

Education

No Degree - Business Management

Princeton University
Princeton, NJ
06.1984

High School Diploma -

George Washington High School
Philadelphia, PA
06.1978

Skills

  • Budgeting & Cost Control
  • Data Analysis & Management
  • Strategic Planning/Analysis
  • Policies & Procedure Development
  • P & L Management
  • Relationship Management
  • Quality Assurance & Control
  • Customer Engagement & Retention
  • Resource Management
  • Team building & Leadership
  • Conflict Resolution
  • Process Improvement
  • Business Growth and Marketing Strategies
  • Critical Thinking
  • Staff Training
  • Sales and Marketing Leadership
  • Performance Monitoring
  • Company Guidelines
  • Performance Metrics Analysis
  • Recruiting and Hiring
  • Industry Best Practices
  • Trend Identification and Forecasting
  • Customer and Employee Rapport
  • Competitor Trends
  • Negotiation and Persuasion
  • Budgeting and Forecasting
  • Coaching and Mentoring
  • Cash Flow and Financial Analysis
  • Performance Monitoring and Evaluation
  • Account Management
  • Business Storytelling
  • Business Consulting
  • Complex Problem-Solving
  • Profit Objectives
  • Results Orientation
  • Leadership and People Development
  • Improve Policies
  • Policy and Procedure Development
  • Rules and Regulations
  • Analytical and Critical Thinker
  • Employee Motivation and Performance
  • Defining Company Vision
  • People and Culture
  • Approachable and Outgoing
  • Adaptable and Flexible
  • Mission and Vision
  • Build Revenue Streams
  • P&L Responsibility
  • Develop Business Structures
  • Executive Leadership
  • Organizational Structure
  • Project Direction
  • Change and Growth Management
  • Lead Support Skills
  • Departmental Coordination
  • Growth Portfolios
  • Balanced Work Ethic
  • Innovative and Visionary
  • Management Team Leadership
  • Mentoring

Timeline

VP of Operations

Mega Supply Pro
07.2023 - Current

President + CEO

House of Beauty
08.1984 - 01.2022

No Degree - Business Management

Princeton University

High School Diploma -

George Washington High School
Gary Roman