Gary Ross
Forney,TX
Summary
Seasoned Restaurant Program Specialist and Food Court Manager with a robust history at the Army and Air Force Exchange Service, adept in multi-unit operations and customer service excellence. Demonstrates a proven track record in enhancing franchise brand standards and financial analysis, alongside fostering talent development. Skilled in both strategic oversight and interpersonal engagement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Restaurant Program Specialist
Army and Air Force Exchange Service
Dallas, TX
11.2021 - 08.2023
- Plan, conduct and oversee aspects of 3 or more branded restaurant concepts
- Possesses and applies comprehensive knowledge of the restaurant industry, monitors and analyzes profitability of restaurant concepts and execution of the brand
Food Court Manager
Army and Air Force Exchange Service
Ft. Buchanan, PR
02.2020 - 11.2021
- Responsible for the overall operation of a Food Court establishment with 6 Name Brand Fast Food (NBFF) concepts
- To include implementation and enforcement of Exchange standards, Food Safety, Daily Accounting, Fix Assets, Ordering and Receiving Food and Supplies
Food Court Manager
Army and Air Force Exchange Service
Ft. Stewart, GA
02.2011 - 02.2020
- Responsible for the overall operation of a Food Court establishment with 7 Name Brand Fast Food (NBFF) concepts
- To include implementation and enforcement of Exchange standards, Food Safety, Daily Accounting, Fix Assets, Ordering and Receiving Food and Supplies
Food Court Manager
Army and Air Force Exchange Service
Vicenza, Italy
11.2008 - 02.2011
- Responsible for the overall operation of a Food Court establishment with 7 Name Brand Fast Food (NBFF) concepts
- To include implementation and enforcement of Exchange standards, Food Safety, Daily Accounting, Fix Assets, Ordering and Receiving Food and Supplies
Education
Associate of Arts - Culinary Arts and Hospitality Management
Del Mar College
Corpus Christi, TXSkills
- Multi-Unit Restaurant Operations
- Customer Service Oriented
- Financial Analysis
- Franchise Brand Standards
- Management Skills
- Labor and food cost control
- Talent Development Skills
- Steady Employment History
- Time Management
- Program Branding
- Facility Management
- Interpersonal Skills
Certification
- Foodservice Management Professional (FMP)
- ServSafe Registered Food Instructor
- Food Protection Manager (ServSafe)
- Safety Registered Food Proctor
References
- Bernice Adams, 325 Westgate Dr., Corpus Christi, TX, 78408, 361-887-7055
- Linda Davis, 1212 Cometa St, Austin, TX, 78721, 512-632-7485
Timeline
Restaurant Program Specialist
Army and Air Force Exchange Service
11.2021 - 08.2023
Food Court Manager
Army and Air Force Exchange Service
02.2020 - 11.2021
Food Court Manager
Army and Air Force Exchange Service
02.2011 - 02.2020
Food Court Manager
Army and Air Force Exchange Service
11.2008 - 02.2011
Associate of Arts - Culinary Arts and Hospitality Management
Del Mar College
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