Dynamic supervisor with extensive experience at Allied Aviation, excelling in staff scheduling and operational compliance. Proven track record in enhancing customer service and team collaboration, while effectively training and mentoring employees. Skilled in inventory management and performance evaluation, driving improvements that elevate service standards and operational efficiency.
Overview
18
18
years of professional experience
Work History
Supervisor/Manager on Duty
Allied Aviaiton/ Menzies Aviation
DFW
2024.09 - Current
Directed and supervised team of 15 employees in daily operations.
Coordinated staff schedules, optimizing coverage and enhancing operational efficiency.
Supervised daily operations in fast-paced aviation environment.
Trained new employees on safety protocols and operational procedures.
Monitored workflow processes to maintain compliance with industry standards.
Facilitated inter-team communication, improving collaboration and support.
Implemented service delivery improvements, boosting customer satisfaction.
Managed inventory control systems to ensure accurate stock levels and availability.
Recruited, hired, trained, mentored, coached, and evaluated staff.
Collaborated with other departments to coordinate workflow processes between teams.
Created new strategies for improving customer service standards within the organization.
Warehouse Supervisor
Eastman Chemical
2018.01 - 2023.01
Supervised warehouse operations and coordinated staff to ensure efficient workflow.
Executed warehouse duties including shipping, receiving, and cataloging freight to maintain inventory accuracy.
Maintained warehouse conditions through cleaning and organizing, operating forklift and loaders to optimize inventory movement.
Progressive supervisory duties included communicating with corporate and training new hires.
Assisted with annual inventory and audit.
Moved and processed inventory efficiently.
Demonstrated dependability and trustworthiness in role.
Fueler/Shift Supervisor
Allied Aviation
DFW
2008.01 - 2018.01
Executed supervisory tasks, including organizing fuel slips, responding to spills, and overseeing fuelers
Managed daily team operations to ensure smooth fueling processes
Conducted fueling operations for aircraft
Performed fueling operations for aircraft and maintained accurate daily paperwork