Gary Smith
Boyd,TX
Summary
Contract writing and negotiation, inventory control for fleet services and IT department including yearly budget analysis and recommendation, Vehicle and equipment specification writing and ordering for IT Department. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Administrative Assistant
City Of Fort Worth Texas
03.1995 - 02.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed department budgets and generated financial reports for management review.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Volunteered to help with special projects of varying degrees of complexity.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Performed research to collect and record industry data.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Education
No Degree - Travel Agent Training Certificate
Weatherford College
Weatherford, TXSkills
- IManage Proficiency
- Records Management Systems
- Detailed Meeting Minutes
- Report Analysis
- Customer Service
- Excel Spreadsheets
- Customer Relations
- Microsoft Office
- Travel Planning
- Internal Communications
- Team Bonding
- Customer and Client Relations
- Phone Call Answering
- Complex Problem-Solving
- Accounting Support
- Self Starter
- Project Management
- Contract Agreement Preparation
- Strategic Planning
- Administrative Support
- Project Planning
- Staff Management
- Documentation
- Spreadsheets
- Recordkeeping
- Coordination
- Budgeting
- Negotiation
- Prioritization
- Office administration
Certification
- Travel Agent Training - 06/14/2022 - 11/21/2022
Timeline
Administrative Assistant
City Of Fort Worth Texas
03.1995 - 02.2018
No Degree - Travel Agent Training Certificate
Weatherford College
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