Principal Information Security Engineer, Risk & PCI
IGT Global Services
12.2018 - Current
Perform Risk Analysis / Security Assessments on new products/projects/processes being deployed across IGT
Interface and lead processing of Exception Requests for potential out of compliance issues within different department verticals to ensure compliance activities are met
Manage both eCommerce and Card-Present platforms regarding PCI DSS compliance programs
Defined and developed working relation matrix between members of the information technology compliance team, security architects, DevOps, business units, Cyber and SOC teams, risk and privacy engineers, and end user departments to define and deploy appropriate technical and procedural controls
Collect and provide assessments and guidance on external and internal security scanning reports using Nessus and Tenable.io
Assess, update and create new ISMS policies, standards, and applied guidance documents to ensure IGT continuous security posture for ISO27001, SOC, SOX and PCI compliance
Member of the Cloud Center of Excellence advisory team for Information Security oversight and assessments
Cross-functional work with Internal Audit and Internal Controls department regarding outstanding audits and compliance activities across all IGT verticals.
Sr. Manager IGT Private Cloud Operations
IGT Global Services
09.2010 - 11.2018
Managed day-to-day operations of IGT Private Cloud platform that provides web-facing solutions to Lottery clients in the U.S
As well as SME (subject matter experts) for data center rollouts overseas in dedicated or SAAS deployments
Managed a core team of 24x7 Tier1, 2 & Tier3 staff that monitors and maintains systems in multiple data centers ensuring HADR (High Availability and Disaster Recovery) is maintained
Optimized processes using Python, IBM Tivoli, Nagios and Internet web monitoring tools
Implemented best practice Entry/Exit Criteria for any new customer/project delivery
Collaborated with Program Managers weekly regarding each Lottery's ongoing software batch projects
Worked with Product Development teams and Architect teams to provide data related to DevOps strategies in usage, monitoring and incident reduction planning
Managed budgetary goals for payroll, system maintenance as well as costing initiatives for new sites/services RFP bids
Managed SSAE18 SOC1, PCI DSS and MUSL yearly audits
Developed from scratch the IGT Private Cloud Operations support team as well as its financial allocation model
Provided services and support to 20 different U.S Lotteries and three international lotteries.
Awarded both Gold and President Award as manager of operations team supporting first internet wagering site to go live in the U.S
In 2011 achieved ISO 27001: 2013 and later 2015. The first production environment in IGT to achieve this certification
Operator / LAN Wan Manager / System Administrator / QA Lead / DBA / Manager Computer Operations
IGT Global Services
05.1996 - 08.2010
Managed and developed Telephone billing auditing
Assisted with the Y2K rollout, and managed over 50 workstations
Project lead on WAN & LAN data center move
QA LEAD for batch and emergency software releases
Disaster Recovery lead during many hurricanes' recovery and datacenter rollovers
Managed yearly budgetary goals including payroll, consumables, environmental and system maintenance expenses
Managed 12 years of SOC1 type2 SAS70/SSAE16/SSAE18 yearly audits
Architected, Managed & Delivered datacenter moved from Baton Rouge to Austin in < 16 hours from start to finish
Delivered project assistance on first Lottery to become certified in QA & Testing
Awarded Gold Award in 2010 for flawless system conversion to a new vendor
Received Highest Company, President's Award, in 2008 for bringing online two new Lottery games projects, project lead on new Scratch ticket vending machine, audit results and continued great customer service while short-staffed
Awarded Gold Award for audit results in 2007
Awarded Gold Award in 2005 recognizing work in recovery efforts after Katrina & Rita in the fall of 2004
Saved over $500,000 on Telco billing during Katrina/Rita recovery periods.
Store Manager
Circle K Corp.
01.1993 - 01.1996
Direct and supervise employees in sales, inventory-taking and reconcile cash receipts
Hire, train and evaluate personnel
Enforce safety, health and security rules
Monitored sales activity, inventory controls and shortage controls.
SGT – 72G Data Telecommunications Center
U.S. Army & Army Nation Guard
01.1986 - 01.1993
Operates, monitors and supervises data communications equipment and peripheral devices in Automatic Digital Message Switching Center
Education
Masters in Cyber Security and Information Assurance -