GARY TIEDEMAN
Montvale,NJ
Summary
Retail Leader with over 20 years of successful experience in high volume and multi-unit environments. Recognized consistently for performance excellence and contributions to success in the retail industry.
Overview
20
20
years of professional experience
Work History
Department Manager
IKEA
08.2021 - Current
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
Store Leader
Apple
07.2014 - 02.2020
- Revitalized operations and realigned plans to better capture new opportunities and take advantage of changes in customer habits.
- Consistently produced company leading outcomes in key sales and new initiatives, such as Apple Care, iPhone Financing, and Apple Card attach rates.
- Built loyal customer base, leading the organization with 17 Ovation Awards recognizing top customer scores.
- Elevated team performance with motivational approach, excellent training abilities, and implementation of robust performance management cycle.
- Served as Market Sales Leader for 2 years, influenced market peers, and contributed to improvements in market sales culture and results.
- Developed robust people pipeline for team development, leading the market in Career Experience opportunities and staff promotions.
District Sales Manager
Best Buy
01.2010 - 04.2013
- Achieved revenue in excess of $300M and set successful processes to achieve sales objectives and P&L goals.
- Generated company-leading sales for the New York boroughs by brainstorming and implementing new strategies in partnership with store leadership.
- Optimized in-store merchandising, brand presentation and inventory availability and focus.
- Supervised 8 locations, ranging from +55M to +80M, to enforce high-quality standards of operation In the Home Business space: Appliances, Home Theater, Digital Imaging, and Gaming.
General Manager
Best Buy
- Responsible for top line sales, margin growth and bottom line NOPAT performance, annual revenue in excess of $60 million.
- Improved Foundational Excellence and Revenue results in previously underperforming store.
- Exceeded expectations for Margin Erosion and Shrink control.
- Established consistent performance management rhythm.
- Lead staff of 100, additional 25 seasonal.
Customer Solutions Manager
Best Buy
05.2008 - 06.2010
- Responsible for driving top line sales, margin growth and bottom line NOP performance, annual revenue in excess of $50 million.
- Responsible for developing the Magnolia Home Theater, core Home Theater businesses and rollout of Musical Instruments initiative.
- Achieved sales growth through cross departmental partnerships.
- Responsible for developing Geek Squad brand and culture throughout store.
Business Development Manager
Circuit City
11.2006 - 03.2008
- As part of the Strategy and Innovation Department, facilitated Store Support Center support for field execution including in store trainings for 25 stores in the Boston and Miami markets.
- Responsible for building a scalable operating model for new Cable Service Provider initiative including creation of optimized product/services offerings, promotional opportunities, in home marketing tools, and development of in home sales process.
- Participated in new concept ideation sessions for firedog services brand, home theater, gaming teams, and “The City” concept stores.
General Manager
Best Buy
06.2004 - 11.2006
- Responsible for top line sales, margin growth and bottom line NOPAT performance, annual revenue of $45 million.
- Lead staff of 80, additional 35 seasonal.
- Responsible for all customer experience and store operational elements impact on P&L.
Skills
- Originality and Creativity
- Sales Team Development
- Team Leadership
- Problem Anticipation and Resolution
- Business Leadership
- Customer Service Management
- Performance Improvement
- Human Resources Oversight
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Department Manager
IKEA
08.2021 - Current
Store Leader
Apple
07.2014 - 02.2020
District Sales Manager
Best Buy
01.2010 - 04.2013
Customer Solutions Manager
Best Buy
05.2008 - 06.2010
Business Development Manager
Circuit City
11.2006 - 03.2008
General Manager
Best Buy
06.2004 - 11.2006
General Manager
Best Buy
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