Gary Torres

Matthews,NC

Summary

A motivated and dependable individual with experience in delivery, customer service, and team management, seeking the opportunity to join Pinnacle Corrugated as a Production Operator. Eager to contribute strong work ethic, attention to detail, and ability to thrive in fast-paced environments to ensure the success of the production team.

Overview

years of professional experience

Work History

Delivery Driver

SPUR Logistics-Amazon

Charlotte, North Carolina

05.2024 - 02.2025

Delivered goods to customers on tight deadlines while ensuring quality control by inspecting packages before delivery.
Maintained an organized inventory and delivered products according to precise routes to maximize efficiency.
Ensured all deliveries met the company’s safety standards and customer satisfaction criteria.
Demonstrated excellent time management and problem-solving skills in a high-pressure environment.

General Manager

Domino’s Pizza

Clementon, NJ

12.2019 - 07.2024

Led a team of employees to achieve operational goals while maintaining high levels of customer satisfaction.
Trained new team members, ensuring they understood company policies, product knowledge, and safety protocols.
Responsible for inventory management, including tracking stock levels and organizing supplies.
Assisted with maintaining workplace safety and ensuring all operational processes were adhered to.

Customer Service Representative

Target

Owasso, OK

09.2012 - 06.2014

Provided exceptional customer service by addressing inquiries, resolving issues, and processing orders.
Managed customer accounts, ensuring accuracy and timely follow-up on open matters.
Worked within a fast-paced environment, prioritizing tasks and resolving complaints in a professional manner.
Collaborated with team members to meet service level agreements (SLAs) and contribute to overall team success (such as Return Processing and Checkout Time)

Education

High School Diploma -

Washington Township High School

Sewell, NJ

06-2011

Skills

Team Collaboration: Proven ability to work effectively within a team, ensuring that team goals are met in a timely and efficient manner
Attention to Detail: Strong skills in inspecting work for quality, accuracy, and adherence to standards
Fast Learner: Quick to adapt to new environments and technologies, willing to undergo training for continuous improvement

Safety Awareness: Enthusiastic about working in a safety-first environment and committed to maintaining high safety standards
Adaptability: Comfortable in dynamic, fast-paced work settings, consistently meeting deadlines and handling multiple tasks
Communication: Professional and positive interactions with teammates and customers alike, fostering a supportive and collaborative atmosphere

Timeline