Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Gary Turner

Las Vegas,NV

Summary

Diversified professional with over 20 years in positions requiring excellent CUSTOMER SERVICE, SALES, MARKETING & PUBLIC RELATIONS skills. Bilingual, High-Energy & Sales-Driven with proficient SALES, MARKETING, NEW CLIENT DEVELOPMENT, INTERPERSONAL COMMUNICATION & VIP/CUSTOMER RELATIONS abilities: Developing New & Referral Clientele; Servicing & Maintaining Established Accounts; Troubleshooting, Problem Solving & Crisis Intervention; Handling VIPs & Difficult People with Tact & Diplomacy; Projecting Positive Company Image; Dedicated to Excellence & Customer Satisfaction, Retention & Referrals; Fluent in Both English & Spanish Languages. Quick-Learner with proven ORGANIZATIONAL, ADMINISTRATIVE & LEADERSHIP skills: Creating Strategic Budgets & Plans; Staffing, Training, Motivating, Coaching & Supervising Personnel; Ordering, Purchasing & Contract Negotiation; Preparing Accurate Reports; Working Well Under Pressure of Multi-Tasks, Workloads & Deadlines. Computer Skills: PM3, Micros, Infor-Genesis, Apple/McIntosh & IBM Systems; Windows 10, Microsoft Word, Excel, PowerPoint, Outlook, Key Notes, Pages, Numbers, Adobe Reader, Google Drive & Google Docs Software.

Overview

14
14
years of professional experience

Work History

Sales Advisor

TESLA Motors, Inc
Las Vegas, NV
11.2024 - Current
  • Increase profitability and revenue by identifying customer needs and determining the best possible offerings based on financial and emotional desires.
  • Proactively work cross-functionally with field partners, delivery, finance, lease returns, marketing, and acquisition teams to ensure the best customer buying experience.
  • Use top-tier organizational and time-management skills to maintain a high-volume pipeline of potential clients while achieving both personal and team monthly metrics.
  • Provide unmatched verbal and written communication, and customer service in a timely and professional manner through phone, SMS, emails, and chat.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
  • Developed key customer relationships to increase sales.
  • Maintained accurate records of all sales activities, including contacts, accounts, orders, payments.

Outside Sales Representative

RENOVATIO
Las Vegas, Nevada
05.2020 - 11.2024
  • Demonstrated products to potential customers and answered questions to close sales.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Educated customers on product features and technical details to highlight benefits.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Organized sale calls with customers and vendors.
  • Generated sales by prospecting, negotiating contracts and closing.
  • Closed product sales to increase revenue and build client loyalty.
  • Developed dynamic sales presentations to build urgency with prospects.
  • Analyzed sales presentations to communicate product quality and market comparison.

Inside Sales Representative

Assurance Corporation
Las Vegas, NV
11.2018 - 11.2022
  • Contacted new and existing customers to discuss product and service solutions.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Investigated sales and service issues to provide successful resolutions.
  • Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
  • Took inbound calls on headset, promoting products and services to secure new accounts.

Outside Sales Representative

DaBella Interiors
Las Vegas, NV
03.2016 - 04.2020
  • Educated customers on product features and technical details to highlight benefits.
  • Utilized upselling techniques to maximize revenue.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Conducted customer needs analysis to deliver relevant products or services.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Generated sales by prospecting, negotiating contracts and closing.

Sales Director

Red Rock Point
Las Vegas, NV
12.2014 - 03.2016
  • Improved profitability, developing pipeline utilizing multiple sales channels and penetration strategies.
  • Implemented strategic approaches to promote growth by enhancing advertising, optimizing sales, updating pricing and managing new programs.
  • Cultivated strong relationships with key organizations and professionals to support future business growth objectives.
  • Boosted profits through effective supervision and continuous mentorship of entire sales department.
  • Collaborated with sales personnel to discuss strategies to close lucrative deals
  • Presented sales proposals to prospective customers to build new opportunities.

Sales Representative

Grandview Marketing
Las Vegas, NV
11.2010 - 12.2014
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Listened to customers to understand needs and refer to optimal services.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.

Education

Bachelor of Arts - Media Communications

California State University
Sacramento, CA
05.1990

Skills

  • B2B and B2C sales
  • Inside and outside sales
  • Territory sales
  • Sales closing
  • Lead generation
  • Sales development
  • Sales Forecasting
  • Prospecting skills
  • Customer retention abilities
  • Business development
  • Market research and analysis
  • Strategy development

Interests

NOTE: o Bondable: , Active Nevada Sheriff Card; Inactive Nevada Health & TAM Cards; Background Clearances (RESORT LIFESTYLE COMMUNITIES & Caesars Entertainment) o Licenses/Certifications: Inactive California Real Estate License o Affiliations: 20+ Year Active Volunteer, SPCA, Las Vegas, NV & Sacramento, CA o Willing to Travel & Relocate

Timeline

Sales Advisor

TESLA Motors, Inc
11.2024 - Current

Outside Sales Representative

RENOVATIO
05.2020 - 11.2024

Inside Sales Representative

Assurance Corporation
11.2018 - 11.2022

Outside Sales Representative

DaBella Interiors
03.2016 - 04.2020

Sales Director

Red Rock Point
12.2014 - 03.2016

Sales Representative

Grandview Marketing
11.2010 - 12.2014

Bachelor of Arts - Media Communications

California State University

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Gary Turner