Gary VandeGraaf
All Seasons Window and Patios Inc.
20
years of professional experience
Work History
Production Manager
8 Years- Ensuring that manufacturing processes run reliably and efficiently
- Planning and organizing production schedules
- Responsible for making sure the product forms and labor invoices are received from the sub-contractors.
- Verifying the labor invoices and vendor quotes are accurate.
- Calculating the profit margin before the projects are sent in production.
- Assisting customers and representatives with production or product questions.
- Confirming that all vendor’s invoices are correct.
- Ordering all the materials needed for each project. Provides accounting the folders needed for each project.
- Creating a list weekly of jobs that are scheduled to be delivered.
- Scheduling services with general contractors or factory and making sure we receive service credits from the factory when they need to be issued by sending out invoices and following up with appropriate parties to have them done in a timely manner.
- Ordering any missing and extra parts.
- Answer incoming calls and directing calls to appropriate parties/departments.
- Scheduling appointments with potential customers that either call the office or come by the office.
- Handling projects that are pending permits.
- Assisting manager with product price list.
- Additional duties/responsibilities as assigned by Manager.
Project Coordinator
10 Years 11 Months- New Orders: assign to installer, fax or email all order information to installer to go do job site inspection and measure.
- Enter sizes and site inspection information into file, compare to contact to be sure everything is measured and matches the sizes sold.
- Check to be sure all the money is collected, and order is ok to order in regard to money.
- Check if HOA approval before placing order.
- Check to see if city permit is needed, if so, be sure it is filed.
- If not follow up with salesperson or customer to get the HOA approval before placing order.
- Check to see if City Permit is needed if so, be sure it is in file, if not follow up with salesperson, customer, and the company that gets our permits for us.
- Place order with the MFG, compare quote to what is ordered, after all is correct sign off on the quote to send into production.
- Enter order number, date, and factory bill in computer.
- Compare installer’s bill to order to be sure it is correct.
- Scan everything that has not yet been scanned into the file.
- Customer Service: Take all calls from customers regarding status of orders, measures, or install dates.
- Take all complaint calls and kudos calls regarding installation.
- Service Department: Take all service calls for product or installation.
- Write up the service for installer or factory and send to the installers or factory to do the service needed.
- Enter completed service information from installers or factory.
- Salespersons: Order all samples as needed and any other factory support items needed.
- Take calls and answer questions or just about everything regarding products, installations and HOA.
Timeline
Production Manager
All Seasons Window and Patios Inc.
01.2016 - 01.2024Read More
Project Coordinator
Sierra Windows and Doors
03.2004 - 02.2015Read More