Gary Washington
Beckley,WV
Summary
Proven Manager at Arby's Restaurant, adept in quick decision-making and enhancing customer satisfaction, skillfully resolved staff conflicts and boosted team performance. Experienced Traffic Control Flagger with Southern Traffic Solutions, excelling in signaling techniques and public safety awareness. Demonstrates strong verbal communication and a commitment to safety policies, ensuring efficient operations and service excellence. Michael Greer and Quan Grant told me bout the job
Overview
1
1
year of professional experience
Work History
Manager
Arby's Restaurant
04.2023 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Traffic Control Flagger
Southern Traffic Solutions
02.2024 - 08.2024
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
- Maintained constant communication with fellow flaggers to ensure smooth coordination of traffic control efforts.
- Used flagging tools such as stop and slow paddle and red flag.
- Actively alerted construction crew about vehicles failing to obey signals, preventing accident and injury.
- Familiar with use of hand signaling procedures.
Education
High School Diploma -
Summit Academy
Herman Pa11.2003
Skills
- Signaling Techniques
- Quick Decision Making
- Safety policies and measures
- Construction work understanding
- Public Safety Awareness
- Written and verbal communication
- Roadway Regulations
- Traffic Control
- Signage holding
Timeline
Traffic Control Flagger
Southern Traffic Solutions
02.2024 - 08.2024
Manager
Arby's Restaurant
04.2023 - Current
High School Diploma -
Summit Academy
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