GARY WATKINS

Big Spring,Texas

Summary

Dedicated and detail-oriented Field Technician with 2 years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling, customer relationship management. Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.

Overview

years of professional experience

Certification

Work History

Field Technician

Blue Energy Services

Big Spring, Texas

05.2021 - 04.2024

My duties consist of working on Transfer pumps, Light towers, and set containments for frac tanks
I also deliver and pick up trash trailers
Service all of or equipment when needed
Hot shot services and also pick up liners when the company is done using them.
Performed preventative maintenance on equipment and systems to ensure optimal performance.
Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
Provided technical support to customers via phone, email and in person.
Maintained inventory of parts and supplies used for repairs and service calls.
Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
Installed software applications according to customer specifications.
Repaired faulty electronic equipment using specialized tools such as soldering irons or oscilloscopes.
Assisted in developing training plans for technicians on the use of new technology.
Created detailed reports documenting all work performed onsite including labor, materials and expenses incurred during service calls.
Resolved customer inquiries promptly while providing excellent customer service at all times.
Identified potential safety hazards related to job tasks and took appropriate action to eliminate them.
Monitored system performance remotely using diagnostic tools such as ping utilities or network monitoring software.
Responded quickly to emergency situations requiring immediate attention.
Trained staff members on proper use of equipment, processes and procedures.
Developed strategies for resolving complex technical issues encountered in the field.
Tested newly installed systems prior to deployment in order to ensure functionality.
Documented user feedback regarding system performance after upgrades were completed.
Communicated regularly with management regarding progress made on assigned projects or tasks.
Drove company vehicles to and from customer locations to perform field maintenance.
Serviced and repaired designated equipment to meet company standards and specifications.
Verified system functionality by testing equipment and connections, identifying and correcting problems.
Met and exceeded customer demands through responsive and accurate on-site maintenance.
Maintained records by documenting installation, services and repairs.
Utilized handheld device to update work order status.
Educated customers about company's products and services to present service upgrade opportunities.
Traveled to 25-30 field locations per month to evaluate equipment and performance.
Routinely inspected equipment for preventive and emergency maintenance needs.
Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
Installed new components or replaced defective parts to restore functionality.
Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Completed scheduled appointments on time to drive quality service.
Filled out work orders, repair logs and maintenance plans to document work completed.
Inspected materials and equipment regularly to check for potential hazards and machine defects.
Kept records of parts and equipment used in projects to update inventory.
Greased mechanical parts with lubrication to achieve smooth and regular functionality.
Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
Inspected loads prior to lifting to determine weight distribution and stability.
Ensured safety procedures were followed when operating forklifts.
Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
Loaded pallets onto trailers for shipment.
Transported materials between storage areas, loading docks and delivery vehicles as needed.
Stacked loaded pallets in designated areas using proper stacking methods according to company policies and procedures.
Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.

Postal Carrier

USPS

Big Spring, TX

01.2021 - 12.2022

Sorted and distributed incoming mail to appropriate locations.
Organized outgoing mail in the correct order for delivery.
Collected mail from post office boxes and delivered it to customers' homes or businesses.
Delivered special-handling mail such as certified, insured, registered, and express items.
Loaded mail onto truck for delivery route.
Maintained records of all packages received and delivered along with any necessary paperwork.
Inspected mail bags to ensure they were properly sealed before loading them onto trucks for delivery.
Provided excellent customer service when interacting with customers regarding postal services offered.
Reported any damaged or lost items to supervisor immediately upon discovery.
Assisted in training new employees on sorting procedures and delivering routes.
Adhered to company policies related to handling customer complaints professionally and promptly.
Ensured that all packages were correctly labeled according to USPS regulations prior to delivery.
Followed safety protocols while delivering packages in high traffic areas.
Identified any suspicious activity or persons on route while making deliveries.
Stayed up-to-date on changes in USPS regulations related to package handling.
Routed all classes of mail in sequence of delivery along established route.
Handled undeliverable mail in accordance with established procedures.
Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Separated mail to be transported to relay boxes along route for subsequent delivery.

Season Worker

UPS-Midland

Midland, Texas

10.2020 - 01.2021

My duties consisted of removing boxes from the UPS trucks and placing them on the belts to be scanned
I was also given an opportunity to become a yard certified driver to move UPS trucks within the facility
I would also gas them up for the next day
I would also drive them to the airport to drop off 'Next Day Air Mail'
This position was only seasonal.

Education

Missouri Baptist University

St Louis, MO

05-2020

Full Time Student -

Navarro College

Corsicana, TX

05-2017

Skills

Transfer pump maintenance
Light tower maintenance
Frac tank containment setup
Trash trailer delivery and pickup
Equipment servicing
Hot shot services
Liner pickup and disposal
Parts delivery and inventory management
Warehouse operations (parts inventory, ordering supplies)
Box handling and scanning in a warehouse setting (UPS)
Yard certified driver for UPS trucks within facility
Fueling UPS trucks and driving them to the airport for mail drop-off (Next Day Air Mail)
Customer service

Scheduling
Timecard management
MS Office applications (Excel, Word, Skype)
Phone answering and transferring
Forklift operation for furniture movement in warehouse
Equipment Installation
Technical Analysis
Materials Management
Component repair
Field Operations
Interpersonal and written communication
Equipment Maintenance
Hardware Repair