Broden Green
Greencastle
Summary
Developed skills in high-responsibility aquatic environment, focusing on safety and quick response. Strong ability to assess situations rapidly and implement effective solutions. Seeking to transition into new field, leveraging ability to maintain calm under pressure and ensure safety.
Overview
5
5
years of professional experience
Work History
Lifeguard/Schedule Manager (Seasonal-Summer)
American Pools
05.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Prevented accidents through regular equipment inspections and maintenance.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Improved team coordination with structured communication drills.
Cashier/Food Services (Seasonal-Winter)
Whitetail Ski Resort
12.2019 - 03.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Education
Bachelor of Science - Criminal Justice
Shippensburg University
Shippensburg, PA05-2025
Associate of Science - Criminal Justice
Allegany College of Maryland
Cumberland, MD05-2023
Skills
- Effective communicator
- Certified lifeguard
- Proficient at identifying solutions
- Strong leadership traits
- Emergency first aid
- Fitness training
- Effective team engagement
- Advanced life support training
- Emergency response management
- Emergency preparedness planning
- Understanding of emergency response procedures
- Workplace safety training
Timeline
Lifeguard/Schedule Manager (Seasonal-Summer)
American Pools
05.2023 - Current
Cashier/Food Services (Seasonal-Winter)
Whitetail Ski Resort
12.2019 - 03.2021
Bachelor of Science - Criminal Justice
Shippensburg University
Associate of Science - Criminal Justice
Allegany College of Maryland
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