Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Work Availability
Timeline
Education and Training
Generic
Gary Williams

Gary Williams

Glendale,AZ

Summary

Operations Manager/Field Technician with over 18 years at Restaurant Technologies Inc., excelling in performance optimization and safety management. Proven track record in regulatory compliance and effective project management, fostering team collaboration and ensuring operational excellence.

Proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Operations Manager/Field Technician

Restaurant Technologies Inc.
05.2006 - 02.2025

Highly motivated, mechanically efficient, and possessing a vast amount of experience working in the field, along with general contractors, to ensure overall satisfaction per customer service and company standards for over 18 years. Team player, willing and able to get the job done.

Experienced in HACCP compliance laws. (Osha 30 Certified)

  • Supervised operations staff and kept employees compliant with company policies and procedures.

Tasked with performing monthly inventory cycle counts of materials, as well as preparing monthly expense reports.

Managed bi-weekly payroll for 20+ employees. I have experience using multiple platforms to conduct day-to-day business, such as Workday, Samsara, Tableau, Oracle, and Salesforce.

  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.

Education

BBA - Business Administration And Management

Nassau Community College
Garden City, NY
08-2000

Skills

  • Safety management
  • Equipment installation
  • Preventative maintenance
  • Professional communication
  • Workplace safety
  • Equipment maintenance
  • System upgrades
  • Operations management
  • Problem-solving
  • Team leadership
  • Customer service
  • Planning and implementation

Accomplishments

  • Promoted to Operations Manager after 8 years with the company.
  • Appointed Master lead Technician in multiple depots.
  • Received Letter of Appreciation from (WHATABURGER CORP) for successfully completing targeted install plan of all (46) scheduled locations of 2024 with 0 faults or missed details.

Affiliations

  • Lead Technician for Long Island depot for 9 years
  • Promoted to Operations Manager and moved to West Coast to manage operations for West Region depots.
  • Successfully spearheaded Multiple roll-outs of numerous Commercial businesses and received letters of appreciation from Customer.

Certification

Osha 30 Certified.

HACCP compliant.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Operations Manager/Field Technician

Restaurant Technologies Inc.
05.2006 - 02.2025

BBA - Business Administration And Management

Nassau Community College

Education and Training

other

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