Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gary Williamson

Retail Manager
9400 Bermuda Rd

Summary

Dynamic retail professional with extensive experience at Harrah's Casino, excelling in customer service and inventory management. Proven track record in staff supervision and team leadership, enhancing operational efficiency and achieving performance targets. Adept at problem-solving and fostering a positive work environment, driving continuous improvement in store operations.

Reliable Store Supervisor with 15 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.

Overview

13
13
years of professional experience

Work History

Store Supervisor

Harrah's Casino
03.2025 - Current
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.

Inventory Specialist/Shift Leader

Walgreens
03.2017 - 08.2024
  • Completed physical inventory counts each month.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Performed data entry and completed proper paperwork.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

Department Manager

Albertsons Grocery Store
03.2022 - 03.2023
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Led a team of professionals to consistently achieve or exceed performance targets.

Guest Service Team Leader

Target
10.2012 - 01.2017
  • Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
  • Led team meetings to address concerns and inform employees of new policies and procedures.
  • Assigned daily job tasks and workloads to 10 team members.
  • Conducted regular performance evaluations of team members to provide constructive feedback for professional development.

Education

High School Diploma -

Valley High School
Las Vegas, NV
05.2001 -

Skills

Customer service

Inventory management

Staff supervision

Problem-solving

Team leadership

Store opening and closing

Timeline

Store Supervisor

Harrah's Casino
03.2025 - Current

Department Manager

Albertsons Grocery Store
03.2022 - 03.2023

Inventory Specialist/Shift Leader

Walgreens
03.2017 - 08.2024

Guest Service Team Leader

Target
10.2012 - 01.2017

High School Diploma -

Valley High School
05.2001 -

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Gary WilliamsonRetail Manager
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