Gary Willis
Casar,NC
Summary
Proven shop manager with strong skills in inventory management, team supervision, and customer service. Committed to driving operational efficiency and ensuring safety compliance for a productive work environment.
Overview
22
22
years of professional experience
Work History
Shop Manager
newton cabinet
Casar, North Carolina
11.2004 - Current
- Oversaw daily team member tasks, ensuring efficiency and productivity.
- Monitored job completion to guarantee timely service delivery.
- Procured materials to support ongoing projects and maintain workflow. to maintain consistent workflow and project timelines.
- Repaired and maintained equipment and facility for optimal functioning.
- Troubleshot and resolved design issues to improve output quality.
- Supervised staff, providing guidance and fostering teamwork in a fast-paced environment.
- Monitored inventory and ordered supplies to ensure customer demands were met.
- Managed daily shop operations, ensuring smooth workflow and efficient service.
- Implemented safety protocols, ensuring compliance with health and safety regulations.
- Educated new employees on essential shop procedures and customer service standards. on shop procedures and customer service standards.
- Resolved customer inquiries and complaints, promoting positive shopping experiences.
- Managed customer complaints to enhance overall shopping experiences. promptly and professionally.
- Handled customer inquiries promptly to ensure satisfaction and support. in a timely manner.
Education
High School Diploma -
Burns High School
Lawndale, NC06-1991
Skills
- Machine maintenance
- Inventory management
- Team supervision
- Customer service
- Safety compliance
- Operational efficiency
- Parts ordering
- Time management
- Employee management
- Staff training
- Task delegation
Timeline
Shop Manager
newton cabinet
11.2004 - Current
High School Diploma -
Burns High School