GARY WINDHAM
Abilene,TX
Summary
Dedicated employee driven to apply a strong work ethic and motivational skills to achieve company goals, as well as employee and job satisfaction. Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
30
30
years of professional experience
Work History
Store Manager
Leslies Pool Supply
Sugar Land, TX
10.2014 - 06.2016
- Established customer service standards and monitored staff compliance.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products
- Mitigated business risks by working closely with staff members and assessing performance.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Trained and developed new associates on POS system and key sales tactics
- Assigned employees to specific duties to best meet the needs of the store
Assistant Manager
Warehouse Pool Supply
Sugar Land, TX
02.2005 - 10.2014
- Assigned employees to specific duties to best meet the needs of the store
- Instructed staff on appropriately handling difficult and complicated sales
- Examined merchandise to verify that it was correctly priced and displayed
- Trained and developed new associates on POS system and key sales tactics
- Generated repeat business through exceptional customer service
- Responsible for testing water chemistry for swimming pools and advising customers on how to properly correct any issues
Swimming Pool Technician
CK Aquatic Solutions
Sugar Land, TX
06.2016 - 10.2024
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Responded to emergency pool maintenance requests, providing timely and effective solutions.
- Installed new lights and other electrical components in pools.
- Completed scheduled appointments on time to drive quality service.
- Inspected pool equipment for proper functioning of pumps, filters and control equipment.
- Installed new pool equipment, including pumps, filters, heaters, and automated chemical feeders.
Department Supervisor
Toys R Us
Katy, TX
08.2000 - 12.2004
- Interviewed job candidates and made staffing decisions
- Assigned employees to specific duties to best meet the needs of the store
- Examined merchandise to verify that it was correctly priced and displayed
- Generated repeat business through exceptional customer service
Location Manager
Toff Custom Sprayed on Liners
Houston, TX
08.1994 - 08.2000
- Company Overview: Installer of bed liners and truck accessories
- Oversaw day to day operations and increased sales volume by 100% in less than 1 year
- Installer of bed liners and truck accessories
Education
High School Diploma -
Clements High School
Sugar Land, TX01.1994
Skills
- Heater troubleshooting
- Customer relations
- Merchandising
- Problem-solving skills
- Inventory management
- Shipment processing
- Plumbing repair
- Basic repair skills
Timeline
Swimming Pool Technician
CK Aquatic Solutions
06.2016 - 10.2024
Store Manager
Leslies Pool Supply
10.2014 - 06.2016
Assistant Manager
Warehouse Pool Supply
02.2005 - 10.2014
Department Supervisor
Toys R Us
08.2000 - 12.2004
Location Manager
Toff Custom Sprayed on Liners
08.1994 - 08.2000
High School Diploma -
Clements High School
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