Gary G Wood

• Maintained up-to-date knowledge of industry trends and competitors, allowing for strategic positioning within the market
• Collaborated with internal departments to develop customized solutions that met client's unique needs and requirements.
• Developed comprehensive account plans that aligned with client's goals, contributing to their success and fostering loyalty
• Conducted regular account reviews, analyzing performance data to identify opportunities for improvement or expansion of existing contracts
• Provided exceptional customer service, addressing concerns promptly and effectively resolving issues in a timely manner
• Provided product demonstrations to share features, answer questions and overcome concerns
• Demonstrated products to show potential customers benefits and advantages and encourage purchases

Accomplishments

• Played instrumental role in continuous improvement of company-wide sales processes, offering valuable feedback and suggestions based on firsthand experience with clients
• Expanded customer base by identifying potential clients, conducting market research, and executing targeted sales campaigns
• Created cross-functional alliances across various divisions within the organization that facilitated collaborative efforts and improved overall account management capabilities
• Implemented innovative sales techniques to drive significant growth in market share within competitive industries
• Leveraged existing professional networks to generate leads and secure new business opportunities on behalf of the organization

• Responsible for establishing new accounts, sales territories, services development and re-activating old clients
• Develop customized service packages and strategic partnerships matching client needs
• Managed and expanded services with existing clients
• Managed sales staff
• Conducted training classes and sales presentations at client facilities
• Developed new client tracking and existing client monitoring reports
• Meet sales goals

Accomplishments

• Increased sales by 20 percent for fiscal 2003 over 2002.
• Re-activated dormant or lost clients with increased sales volume results.
• Conducted educational seminars for National Association Mutual Insurance Companies (NAMIC).
• Developed new company marketing brochures and brand development.

• Accountable for selling services and developing and expanding long term relationships with key internal, national and international clients
• Controlled business development, project and account management, sales and marketing strategies, expansion of services and profit and loss responsibilities
• Created services for new marketplaces and brand management
• Conducted sales presentations to C-Level management on key customer growth and new service opportunities
• Developed customized 'one-stop' loss control service packages
• Administered communications, branding campaigns and trade show presentations
• Directed and trained sales, marketing and customer service staff at corporate and branch offices
• Developed relationships with key channels of distribution.

Accomplishments

• Increased income from key customers by 100 percent over department goals.
• Created and sold a global distribution service contract with The Walt Disney Company. Contract included customized testing and consulting programs.
• Sold customized loss control service programs, education seminars and consulting services to Schneider Electric, Whirlpool, Marriott International, Hilton Hotels, Universal Studios, Home Depot, QVC, Samsung and others.
• Sold customized internet marketing and E-commerce services and secured web pages linking executive management at Walt Disney and their global suppliers.
• Developed and managed the customized testing, inspection and loss control program for Disney Japan Stores meeting both Japanese and Disney requirements.

• Responsible for seeking out and responding to grants, requests for quotations, proposals and or partnerships offered by government agencies, universities, industry, trade associations, etc
• Directed operational management, product development, project management, brand awareness, sales, marketing, return on investment, profit and loss, budget management and HR functions
• Conducted contract negotiation, drafted service agreements, prepared cost, profit and loss and evaluation reports, legal and engineering approvals, conducted education seminars and developed contract strategies with senior management
• Hired, trained and managed contract and administration staff, sub-contractors, vendors and consultants
• Developed strategic sourcing partnerships
• Prepared contract status reports and documentation of negotiation issues
• Monitored contracts to insure completion of tasks and code and regulation compliance.

Accomplishments

• Increased income by 150 percent over department goals
• Successfully developed, sold and managed a $15 million dollar Global Inspection Contract with the New York City Transit Authority
• Awarded Annual Quality Service Award for developing the NYCTA contract
• Awarded and managed contracts for the Ford Motor Company, United States Coast Guard, FEMA, NFPA, Electrical Power Research Institute, DOE, DOD and others.
• Developed and managed branding and co-branding marketing plans
• Created company contract risk manual

• Analyzed revenues and presented plans to expand global business and marketing strategies to C-level internal and external customers
• Developed analysis profiles on the top income clients and their growth opportunities
• Client contact to understand needs and develop new or expanded service opportunities
• Trained and managed business sales staff

Accomplishments

• Increased sales 80 percent over target goals
• Developed in-depth market research analysis, education seminars, marketing reports, and sales analysis on global clients and competitor strategy reports
• Developed Top Client Income analysis reports for senior management
• Developed corporate database to monitor services, strategic technology and industry relationships and track sales growth

• Established and maintained credit terms for over 35,000 clients and the collection of 300 million in receivables
• Worked with internal senior management and clients to expand and improve services
• Hired and managed credit and collection and customer service staff and outside collection agency
• Managed operations, budget and accounts receivable goals.

Accomplishments

• Reduced receivables by 80 percent over department goals
• Created corporate standardized credit terms and credit manual
• Developed customer identification and retention database
• Awarded Annual Quality Service Award for development of the new standardized credit terms