Gary Young
The Bronx,NY
Summary
Resourceful Residence Manager known for productive and efficient task completion. Skilled in operational management, team leadership, and conflict resolution. Excel at communication, empathy, and problem-solving to enhance resident satisfaction and streamline facility operations. Committed to fostering positive living environments and implementing effective policies.
Overview
3
3
years of professional experience
Work History
Residence Manager
Doe Fund
New York, NY
03.2024 - Current
- Manage any challenging situations and/or crises that may occur at the facility
- Function as a liaison between the residents and the staff
Collaborate with the security staff during the tour of duty to ensure the safety and well-being of the residents - Responsible for handling any incidents that may occur at the facility and completing an Incident Report Form, as needed
- Communicate noteworthy events to the Program Director and the Clinical team as well as document them in the appropriate logbook
- Attend all mandatory staff meetings
- Ensure all aspects of the Fire Alarm System (FAS) are working properly and are up to code with FDNY
- Visually inspect and document all components of the FAS
- Conduct and document quarterly fire drills
- Other duties as assigned
Doe Fund Security
The Doe Fund
The Bronx, NY
03.2022 - 03.2024
- Observed patrons and customers to quickly address security situations.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Monitored security cameras to identify and respond to suspicious activity.
- Completed incident reports to record security or loss prevention incidents.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Education
Bachelor of Arts - Creative Writing
University of Texas At Austin
Austin, TX05-1999
Skills
- Resident retention
- Family relationship development
- Activity planning
- Motivational skills
- Daily living assistance
- Resident monitoring
- Interpersonal relationships
- Crisis management
- Safety practices
- Behavior monitoring
Timeline
Residence Manager
Doe Fund
03.2024 - Current
Doe Fund Security
The Doe Fund
03.2022 - 03.2024
Bachelor of Arts - Creative Writing
University of Texas At Austin
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